Coordinator/Specialist Support
Everett, WA
Experience: 0
Education: Hourly
Category: Administrative & Clerical
Brand: Mountain Ltd.
Standard Hours: YES
Job ID: 96955
Date Posted: 02/12/2026
Shortcut: http://jobs.systemone.com/7kCWgp
Mountain Ltd. has an opening for a Coordinator/Specialist Support in the Everett, WA area.
Mountain Ltd is a telecommunications service provider that has been in the industry for nearly 40 years. We are a proven leader in engineering solutions and recruitment with a record for success with both clients and candidates looking for the best jobs in the field. Our teams strengthen the infrastructure of our client base by specializing in outside/inside plant engineering, design, permitting, right of way, CAD drafting and project management. MOUNTAIN, LTD. offers an excellent compensation package that includes health and retirement benefits. We are dedicated to deliver our mission and commitment to clients and employees.
Handles customer contact, both internal and external. Position is responsible for day-to-day monitoring and interactions with Field Operations team. Responsible for daily activities associated with Service Order activity functions. Required to investigate and process Buried Service requests and Service Order rescheduling via Pre-fielding processes.
Essential Duties and Responsibilities:
The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.
- Responsible for monitoring, updating and completing Service Order activity and handling associated escalations.
- Inputs and compiles data into tracking documents and maintains files; completes records as appropriate.
- Effective interpretation of data and provided information to act upon independently and provide sufficient feedback to solve potential roadblocks when required.
- Follows all appropriate laws, Company policies, and procedures.
- Performs other duties as required to support the business and evolving organization.
- High school diploma or GED.
- Fundamental knowledge of OSP infrastructure and Fiber designs.
- Fundamental knowledge of job-related equipment, plant, tools, products, services, symbols, records, and applicable techniques & applications.
- Proficient and comfortable with Microsoft Excel to include the development of workbooks, use of data in creating Pivot Tables, use of VLOOKUP in identifying specifics, the use of internal and external hyperlinks, as well as functions and their structure (i.e. COUNT, COUNTIF, SUBTOTAL, SUM, etc.).
- Familiarity with Microsoft Word, and PowerPoint
- Demonstrated effective written and verbal communication skill.
- Demonstrated effective organizational skills.
- Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy.
- Ability to read, write, and speak English effectively.
- Flexibility to work varied hours and days as needed.
- Must have and maintain a valid driver’s license, a vehicle and auto insurance while maintaining a satisfactory driving record.
- Fundamental knowledge of safety practices, good safety record.
Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
- Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
- Ability to read and understand road maps, discern street signs and address numbers.
- Ability to understand and interpret outside plant prints/designs and symbols
- Strong verbal and written communication, attention to detail, and organizational skills.
- Ability to work within critical deadlines.
- Ability to adjust to rapidly changing priorities and schedules.
- Ability to drive on behalf of the company in a safe and responsible manner.
Thank you for your interest in Mountain Ltd. For more career opportunities, please visit us at www.mountainltd.com
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