Sr ServiceNow Developer (CSM)
Reston, VA
Experience: 5
Education: BS
Category: Information Technology
Contractor Work Model: Hybrid
Brand: System One
Job ID: 347067
Date Posted: 03/02/2026
Shortcut: http://jobs.systemone.com/8uMek7
Job Title: Service Now Developer (CSM)
Type: Contract to Hire
Compensation: $83/HR
Contractor Work Model: Remote, occasional meetings (Reston, VA)
Must be located in the following states: WV, DE, PA, NC, NJ, NY, FL, TX, MD, VA and DC
System One is seeking a Senior ServiceNow Developer with strong experience in Customer Service Management (CSM) for a large-scale digital transformation initiative at a major health insurance client. This role focuses on developing scalable and secure ServiceNow solutions to streamline customer support workflows, improve automation, and integrate key business functions across the enterprise.
This is a hands-on leadership role requiring both deep technical expertise in ServiceNow and strong collaboration with product owners, architects, and other stakeholders. The ideal candidate will also mentor junior developers and support best practices in agile software delivery and DevSecOps.
-
- Lead technical development on ServiceNow CSM modules including case management, customer portals, and workflows.
- Design, develop, and implement scalable ServiceNow solutions using scripting, APIs, UI policies, and integration tools.
- Configure and customize scoped applications to meet specific client needs, including data modeling and portal development.
- Collaborate with cross-functional teams to translate business requirements into high-quality ServiceNow configurations and enhancements.
- Integrate ServiceNow with external systems via APIs, web services, and middleware.
- Support DevSecOps practices, including automated testing, version control, and CI/CD.
- Lead technical design sessions, perform code reviews, and establish platform best practices.
- Mentor junior developers and assist in training efforts to scale internal ServiceNow capabilities.
- Ensure compliance with internal security and architecture standards.
- Participate in roadmap planning, feature scoping, and architectural discussions with product and platform stakeholders.
Required:
-
- Bachelor’s Degree in Computer Science, Information Technology, or related field
(In lieu of a degree, 4 additional years of relevant experience may be considered.) - 8+ years of software development experience, with 5+ years focused on ServiceNow
- Proven experience developing and administering in ServiceNow CSM (Customer Service Management)
- Strong skills in:
- JavaScript, Glide scripting, Business Rules, Client Scripts, UI Policies
- REST/SOAP integrations and APIs
- ServiceNow Studio and Application Scoping
- Service Portal development and customization
- Bachelor’s Degree in Computer Science, Information Technology, or related field
- Experience leading development teams and engaging with business stakeholders and product owners Preferred:
- ServiceNow Certified Application Developer (CAD)
- Experience with other modules such as ITOM, CMDB, or SOM
- Exposure to Agile and SAFe environments
- Experience in the healthcare or health insurance domain
- Familiarity with automated testing frameworks in ServiceNow
- Strong analytical, troubleshooting, and problem-solving skills
- Ability to communicate complex technical concepts to non-technical stakeholders
- Demonstrated leadership in cross-functional environments
- Capable of working independently while mentoring junior team members
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
#M-1
#LI-AJ1
#DI-AJ1
Ref: #851-Rockville-S1
-
iOS Developer (Mid - Senior Level)
Ashburn, VA
Job Title: iOS Developer - Mid-Senior Level Location: Vienna or Winchester, VA or Pensacola, FL Hybrid: onsite 2 days a week or 8 days a month Pay Rate: W2 only Position Type: Multiyear Contract We are looking for iOS Mobile Developers with 8-12 years ...
Date Posted: 01/02/2026 Recommended
-
Sr IBM ITX ITXA Mapping Developer / Engineer
Reston, VA
Title: Senior Software Engineer (IBM ITX SME) Location: Mostly remote Onsite: Reston, VA (3-4 times per year) Duration: 12-month contract to hire Contact: Cdinnocenti@altaits.com PURPOSE The Senior Software Engineer performs complex analysis, design, a...
Date Posted: 01/29/2026 Recommended
-
Frontend Developer
Merrifield, VA
Job Title: Frontend Developer Location: Hybrid Work Model Reporting to Vienna, VA Pay Rate: Open to Both C2C and W2 options Position Type: Multiyear Contract Description: Seeking a mid to high-level Front-end engineer with extensive experience in Angul...
Date Posted: 03/06/2026 Recommended
-
Sr. iOS Developer
Auburn Hills, Michigan
Job Title: Sr. iOS Developer Location: Auburn Hills, Michigan Type: Contract To Hire Compensation: $58/HR Contractor Work Model: Onsite Position Overview We are seeking an experienced Mobile Application Developer with strong expertise in connected vehi...
Date Posted: 03/02/2026 Recommended
-
Informatica Developer
Reston, VA
Job Title: Informatica Developer Location: Reston, VA Type: Contract Compensation: $76/hr. - $85/hr. Contractor Work Model: Remote Security Clearance: Candidates must be able to work in the US without sponsorship System One is seeking an Informatica De...
Date Posted: 03/09/2026 Recommended
-
Sr. Android Developer
Auburn Hills, Michigan
Job Title: Sr. Android Developer Location: Auburn Hills, Michigan Type: Contract To Hire Compensation: $58/HR Contractor Work Model: Onsite Location: Auburn Hills, MI (Onsite – Local candidates only) Experience: 5+ Years Overview Seeking a Senior Andro...
Date Posted: 03/02/2026 Recommended
-
SailPoint Developer
Fort Belvoir, VA
SailPoint Developer Fort Belvoir, VA - hybrid (2-3 days a week onsite) Secret Clearance is required to start Must be Security+ certified SailPoint Developer Role requires Java Development Experience. We are looking for candidates who are true developer...
Date Posted: 12/11/2025 Recommended
-
Sr ServiceNow Product Owner
Reston, VA
Job Title: ServiceNow Sr Product Owner Type: Contract To Hire Compensation: $73/HR Contractor Work Model: Hybrid Must be USC/GC holder per client LOCATION: Hybrid - onsite 1-2x / week in Reston, VA. Onsite interview. System One is seeking a ServiceNow ...
Date Posted: 03/06/2026 Recommended
-
Data Platform Developer
Harrisburg, PA
Job Title: Data Platform Developer Location: Harrisburg, PA Type: Direct Hire Contractor Work Model: Remote (Harrisburg, PA Area) Overview System One is seeking a Data Solutions Developer in the Harrisburg, PA area. This individual will focus on the cr...
Date Posted: 02/19/2026 Recommended
-
BI Developer - Level 4
Baltimore, MD
BI Developer Tier 4 MicroStrategy Cloud (Strategy) Hybrid, Baltimore, MD 12-month+ contract opening W2 hourly pay rate: $75/hr. range. Benefits available System One IT is staffing a 12-month+ contract opening for a MicroStrategy (Strategy) Cloud Develo...
Date Posted: 03/09/2026 Recommended
-
Senior IT Applications Developer
Pittsburgh, Pennsylvania
Job Title: Senior IT Applications Developer Location: Pittsburgh, PA Type: Direct Hire Contractor Work Model: Hybrid Senior IT Applications Developer to join an IT Applications team responsible for development, maintenance, customization, and configura...
Date Posted: 02/25/2026 Recommended
-
Senior Python/AWS Application Developer (onsite)
Washington, DC
Senior Python / AWS Application Developer Washington, DC - ONSITE Type: Multi-year Contract Open to W2 and C2C Candidates must be able to work without sponsorship Must be able to obtain Public Trust clearance As part of a team, the selected contractor ...
Date Posted: 02/11/2026 Recommended
-
Android Developer (hybrid)
Dallas, Texas
Job Title: Android Developer Location: Dallas-Ft Worth TX Work Model: Hybrid (onsite 3 days/per week) Employment Type: 10 + months contract – strong chance to extend and/or roll perm A top digital consultancy that does custom mobile development is seek...
Date Posted: 02/27/2026 Recommended
-
Functional Oracle Fusion HCM Consultant
Ashburn, Virginia
Oracle HCM Consultant Location: Onsite 5 days/week in Falls Church, CA Position Type: 1 Year Contract with Opportunity to extend Pay Rate: Open to W2 and C2C Candidates must be eligible to work in the US (Visa Holders Accepted) Requirements As an HCM C...
Date Posted: 01/21/2026 Recommended
-
ServiceNow Technical Lead
salt lake city, Utah
Position Title: ServiceNow Lead This position is located at our client site in Salt Lake City, UT. We are seeking an experienced and technically proficient Onshore ServiceNow Technical Lead to oversee and manage ServiceNow projects and operations for o...
Date Posted: 02/27/2026 Recommended
-
ServiceNow SecOps SME
Herndon, VA
ServiceNow SecOps Location: Dulles, VA (Hybrid Position) Salary is Negotiable Clearance: at least a Secret, clearable to a TS/SCI We are seeking a ServiceNow SecOps SME to design, develop, and implement ServiceNow Security Operations (SecOps) solutions...
Date Posted: 02/04/2026 Recommended
-
Infor / Hexagon EAM Developer
Tulsa , Oklahoma
Job Profile Summary Lead and participate in all aspects of the software development lifecycle to configure and customize solutions for our client's Enterprise Asset Management platform, Hexagon-EAM. Responsibilities may include, but are not limited to,...
Date Posted: 03/06/2026 Recommended
-
Developer Team Lead
Melbourne, FL
Job Title: Developer Team Lead Location: Melbourne, FL Developer Team Lead Developer Team Lead Responsibilities: • Provide occasional after-hours support to answer questions and resolve problems. • Lead and mentor software developers in the implementat...
Date Posted: 02/03/2026 Recommended
-
Junior Instructional Designer - Content Developer
Birmingham, Alabama
Junior Instructional Designer - Content Developer Birmingham, Alabama Contract Compensation: $25 - $28 hourly Contractor Work Model: Onsite Work schedule: 40 hours per week with required 4 days in office Summary The Junior Instructional Designer suppor...
Date Posted: 02/18/2026 Recommended
-
Data Engineer/Developer
Fort Detrick, Maryland
If interested reach out directly to kspicer@altaits.com or call/text 301-252-8762 Responsibilities: Support full SDLC services for LogiCole defined priorities. Communicate well on all levels to various government and contractor support personnel includ...
Date Posted: 01/28/2026 Recommended
-
Hardware Engineer I
Arlington, TX
Job Title: Hardware Engineer Location: Arlington, TX (onsite) Type: Contract Compensation: $34.00 hourly Security Clearance: Active Secret clearance required. (Must be able to obtain an NRC Public Trust Security Clearance before starting which may take...
Date Posted: 02/24/2026 Recommended
-
AI Subject Matter Expert
Arlington, VA
AI Subject Matter Expert Arlington, VA Six-month temp to perm Federal end customer – Active Secret Clearance required Hybrid work model Hourly Pay Rate: $100+/hr. range System One is seeking an AI Subject Matter Expert to work for a large government co...
Date Posted: 03/06/2026 Recommended
-
Actimize Developer / Actimize Technical Lead
Phoenix, AZ
Job Title: Actimize Developer / Actimize Technical Lead (Contract-to-Hire) Location: [Pittsburgh PA, Columbus OH, Dallas TX, Phoenix AZ or Birmingham AL] Duration: Contract with Right to Hire Potential for Extension: Yes Position Overview We are seekin...
Date Posted: 02/12/2026 Recommended
-
Senior Application Support Engineer (Site Reliability Engineer)
Indianapolis, Indiana
Senior Application Support Engineer (Site Reliability Engineer) Location: Indianapolis, IN Role Type: 6+ months contract – very good chance to extend or roll permanent Work Schedule: Onsite 5 days a week / Rotational on call participation (typically 1–...
Date Posted: 03/04/2026 Recommended
-
Application Architect
Bethesda, MD
Job Title: Application Architect Location: Bethesda, MD Type: Contract To Hire Compensation: 170- 190K Contractor Work Model: Hybrid (2 to 3 days on site in Bethesda MD) The Senior Application Architect is responsible for developing and evolving applic...
Date Posted: 02/23/2026 Recommended
-
Senior SDET / Full Stack Engineer (Java & Automation)
Reston, VA
Job Title: Senior SDET / Full Stack Engineer (Java & Automation) Location: Reston, VA – Mostly remote Type: Contract Contact: Crystal.dinnocenti@systemone.com PURPOSE: Performs complex analysis, design, development, testing, and debugging of computer s...
Date Posted: 02/06/2026 Recommended
-
ServiceNow Technical Lead
salt lake city, Utah
Position Title: ServiceNow Technical Lead Position Location: Salt Lake City, UT Duration – Contract-to-Hire after 6 Months Employment Type - This is for W2 Employment Key Qualifications: • Experience: o 8+ years of experience in ServiceNow development,...
Date Posted: 02/27/2026 Recommended
-
Desktop Support
Merrifield, VA
Job Title: Desktop Support Location: Onsite at Vienna, VA Pay Rate: Open to Both C2C and W2 options Position Type: Multiyear Contract Interpersonal/Communication: • Excellent communication skills • Excellent customer service skills • Professional prese...
Date Posted: 03/06/2026 Recommended
-
Elastic Engineer
Herndon, VA
Elastic Engineer Direct Hire On-Site, Dulles, VA (Herndon, VA) Salary: $140,000 annually, plus benefits Federal End Customer Minimum Active Secret clearance with TS eligibility System One IT is staffing a direct-hire opening for an Elastic Engineer to ...
Date Posted: 01/06/2026 Recommended
-
Junior Systems Analyst
Rockville, MD
Job Title: Junior Systems Analyst Location: Rockville, MD Type: Contract Compensation: $18.75 hourly Contractor Work Model: Onsite Security Clearance: Candidates must be able to work without sponsorship and be able to obtain a Public Trust clearance. G...
Date Posted: 03/04/2026 Recommended