Customer Service Representative
Pittsburgh, Pennsylvania
Experience: 3
Category: Scientific & Clinical
Contractor Work Model: Onsite
Brand: Joulé
Job ID: 344817
Date Posted: 01/09/2026
Shortcut: http://jobs.systemone.com/Dgc8sV
Job Title: Customer Service Representative
Location: Pittsburgh, Pennsylvania
Hours / Schedule: 1st shift, Monday - Friday, onsite
Type: Contract
Responsibilities
- Plans and executes expedient and efficient processing of customer orders in the SAP system to ensure products are delivered to customers on time and without problems. This includes maintenance of customer messages and contact information in Customer Master Data records, notifying plants of special customer requests and shipping arrangements verifying price and incoterms on purchase orders.
- Coordinates shipping and delivery between customers and plants. This requires knowledge of company logistics procedures, transportation methods, and regulations.
- Reviews requests for special pricing for consistency, alignment with current freight and payments terms, and proper approvals. Submits price requests with zero errors.
- Investigates and resolves customer deductions; identifies and corrects contributing factors to avoid future deductions.
- Reports inventory shortages or issues to the Regional Supply Chain Manager and Inventory Planner. Timely assignment of available inventory to comply with transportation/warehousing lead times and meet with customers delivery requirements. May include discussions with management and/or sales to review changes in customers demands or deviations of requirements.
- Registers customer complaints in the April Star database and provides corrective actions for problems encountered in shipping, billing and inventory. Enters SCAR/CAR as required for internal and external supplier non-compliance issues.
- Develops strong working relationships with external customers.
- BS degree in Business, Logistics, or Supply Chain with 5 years related experience preferred. Equivalent business or industry experience will be considered.
- Proficient working knowledge of SAP (or similar ERP) in a manufacturing environment. Functional knowledge of MS Excel and Power Point to provide support to the Regional Manager/sales team/customer is desirable.
- The position requires strong organizational, communication and time management skills. Excellent problem solving, persuasion, negotiation and conflict resolution skills are critical. Ability to quickly grasp general business and market information as well as related technical information regarding Lanxess products to serve as a department resource.
- International logistics operations experience and knowledge of export compliance regulations are a plus
- SAP experience highly desired
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
#M3
Ref: #558-Scientific
-
Operations Support Specialist
Maryville, Tennessee
As an Operations Support Specialist, you will be responsible for specific administrative tasks and projects that will support various areas of plant operations. You will be responsible for assisting in managing logistics, materials, supply chain, produ...
Date Posted: 02/09/2026 Recommended
-
Customer Order Management Representative
Nashville, TN
Customer Order Management Specialist Pay Rate: $24/hour - Schedule: 7:00 AM–4:00 PM or 8:00 AM–5:00 PM Work Arrangement: Hybrid (3 days onsite – Monday, Tuesday + 1 additional required in-office day; 2 days remote) Position Overview The Customer Order ...
Date Posted: 02/24/2026 Recommended
-
Customer Service Representative & (PM) Sales
Hackettstown, NJ
Job Title: Customer Service Representative & Preventive Maintenance (PM) Sales Location: Hackettstown, NJ Type: Contract To Hire Compensation: $20 - $23/hr Contractor Work Model: Onsite Hours: 8:30 AM- 5 PM Responsibilities: The primary responsibility ...
Date Posted: 02/27/2026 Recommended
-
Business Support Coordinator, Customer Logistics
Ewing, New Jersey
Job Title: Business Support Coordinator, Customer Logistics Location: Ewing, NJ Type: Contract (6 months, possible extension) Compensation: $25/hour Contractor Work Model: Hybrid Hours: Monday through Friday (8AM to 430PM) Business Support Coordinator,...
Date Posted: 02/23/2026 Recommended
-
Commercial Assistant
Hackettstown, NJ
Job Title: Commercial Assistant Location: Hackettstown, NJ Hours / Schedule: 8:30 AM - 5 PM, Monday - Friday, onsite Type: Contract To Hire Compensation: $21 - $23 per hour Responsibilities The Commercial Assistant will be responsible for assisting the...
Date Posted: 02/17/2026 Recommended
-
Shipping & Receiving Clerk
Lakewood, New Jersey
Job Title: Shipping & Receiving Clerk Location: Lakewood, New Jersey Type: Contract To Hire Compensation: $23 hourly Contractor Work Model: Onsite Hours: Mon-Fri, from 8am to 4:30pm with OT as needed Shipping & Receiving Clerk Responsibilities: Receive...
Date Posted: 02/24/2026 Recommended
-
Supply Chain Manager
York, PA
Are you a strategic supply chain leader who thrives in a fast-paced manufacturing environment? Do you enjoy turning complexity into clarity and building systems that balance cost, quality, delivery, and growth? If so, we want to hear from you. We’re lo...
Date Posted: 02/04/2026 Recommended
-
Bus Mechanic
Vancouver, British Columbia
Job Title: Bus Mechanic Location: Vancouver, British Columbia Type: Direct Hire Contractor Work Model: Onsite Job Profile Summary We are looking for a skilled and hands-on Technician to support client operations in Canada and the USA. This role focuses...
Date Posted: 02/17/2026 Recommended
-
Amazon Shipping Specialist
Lakewood, NJ
Job Title: Amazon Shipping Specialist Location: Lakewood, NJ Type: Contract To Hire Compensation: $20.00 - $25.00 hourly Contractor Work Model: Onsite Hours: 9:00 AM-5:00 PM | Monday-Friday Amazon Shipping Specialist Job Duties: Monitor, track, and mai...
Date Posted: 01/23/2026 Recommended
-
Freight Handler
Fort Collins, CO
Job Title: Freight Handler Location: Fort Collins, CO Hours / Schedule: Monday – Thursday: ~9-hour days, 5:30 AM – 2:45 PM Friday: Half day, 6:00 AM – 11:00 AM Type: Contract-to-Hire Pay Rate: $18 – $21/hour Role Summary: The Freight Handler is respons...
Date Posted: 02/25/2026 Recommended
-
Trial Product Handling Lead
Plainsboro, New Jersey
Job Title: Trial Product Handling Lead Location: Plainsboro, New Jersey Type: Contract Overview The Trial Product Handling Specialist is responsible for ensuring accurate trial product handling from start-up to close-out for investigational sites inclu...
Date Posted: 02/27/2026 Recommended
-
Warehouse / Inventory Associate
Fort Worth , Texas
Job Title: Warehouse/Inventory Associate Location: Fort Worth, Texas ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for shipping or receiving materials and parts, maintaining inventory records, and dispensing the parts or materials to other departme...
Date Posted: 02/02/2026 Recommended
-
Warehouse Technician - Medical Device
Jersey City, New Jersey
Job Title: Warehouse Technician - Medical Device Location: Jersey City, NJ (Note: No free on-site parking. Garage parking available at $20/day. Public transportation via PATH or NJ Transit bus routes is preferred.) Hours / Schedule: Monday - Friday, 9a...
Date Posted: 02/27/2026 Recommended
-
Service Administrator - III
New Hudson, MI
Job Title: Service Administrator - III Location: New Hudson, MI / Onsite Schedule: Monday–Friday, 9:00 AM – 5:00 PM The Service Administrator serves as the first point of contact for customers at the branch. This role promotes quality customer service,...
Date Posted: 02/23/2026 Recommended
-
Administrative Assistant
Bay Point, CA
Job Title: Administrative Assistant Location: Bay Point, CA Work Schedule: Mon - Fri 8am - 5pm Compensation: $29.00/hr Type: Contract, Potential for extension or conversion to permanent Requirements • Associate degree in a related field or equivalent p...
Date Posted: 02/13/2026 Recommended
-
Assistant Superintendent of Additives and Stock Prep
Spring Grove, Pennsylvania
Job Title: Assistant Superintendent of Additives and Stock Prep Location: Spring Grove, Pennsylvania Type: Direct Hire Contractor Work Model: Onsite Responsibilities Directs activities of Additives & Stock Preparation Department with regard to safety, ...
Date Posted: 01/08/2026 Recommended
-
Project Buyer
Hagerstown, Maryland
Job Title: Projects Buyer Location: Hagerstown, Maryland Type: Contract Compensation: $33 - $35 hourly Contractor Work Model: Onsite Hours: Day Shift As Projects buyer, the candidate will achieve procurement targets with reference to the assigned site ...
Date Posted: 01/20/2026 Recommended
-
Help Desk Lead (TS/SCI clearance)
Quantico, Virginia
Help Desk Lead Quantico, Virginia - Onsite Security Clearance: Active TS/SCI Major Duties & Responsibilities: Serve as the primary point of contact for end users to provide ongoing support, monitoring, and life cycle management of incident tickets. Pro...
Date Posted: 02/13/2026 Recommended
-
Site Construction Supervisor
Denver, Colorado
Job Title: Site Construction Supervisor Location: Denver, Colorado Type: 12 months Contract Compensation: $55.00 - $57.00 hourly Contractor Work Model: Onsite System One is currently seeking a Site Construction Supervisor on a 12 month contract positio...
Date Posted: 02/11/2026 Recommended
-
Production and Special Projects Supervisor (Desktop Deployment Supervisor)
Alexandria, VA
Production and Special Projects Supervisor (Desktop Deployment Supervisor) United States Citizenship Required Requires Top Secret Clearance; Secret Clearance may be upgraded to TS. Onsite - Alexandria, VA 6 months Contract to Hire Hourly Rate during co...
Date Posted: 12/12/2025 Recommended
-
Lab Technician
Madison Heights, MI
Job Title: Lab Technician Location: Madison Heights, MI Work Schedule: Mon - Fri 8am - 5pm Pay Range: $25.00 - $28.00/hr Type: Contract, Potential for extension or conversion to permanent Requirements BS Engineering, Chemistry, or related Degree Prefer...
Date Posted: 02/20/2026 Recommended
-
Product Owner
Tulsa, Oklahoma
Job Title: Product Owner Location: Tulsa, Oklahoma Type: Contract Compensation: $48 - $57 hourly Contractor Work Model: Hybrid Hours: M-F (8-5) with some evenings and weekends as needed The Product Owner is responsible for leading the design, implement...
Date Posted: 02/18/2026 Recommended
-
Utilization Management Coordinator
Baltimore, MD
Job Title: Utilization Management Coordinator Location: Baltimore, MD(remote, but must live in the DMV area) Type: Contract Compensation: $25 hourly Contractor Work Model: Remote PURPOSE: Supports the Utilization Management clinical teams by assisting ...
Date Posted: 02/18/2026 Recommended
-
Staff Accountant
Oklahoma City, Oklahoma
Job Title: Staff Accountant Location: Oklahoma City , Oklahoma Type: Contract To Hire Compensation: $28 - $32 hourly Contractor Work Model: Onsite Staff Accountant – Manufacturing Location: Oklahoma City, OK Employment Type: Full-Time Compensation: $28...
Date Posted: 02/26/2026 Recommended
-
Multi-Skilled Operator
New Castle, PA
Job Title: Multi-Skilled Operator Location: New Castle, PA Type: Direct Hire Compensation: $41,600 annually Contractor Work Model: Onsite Hours: 6am-5pm or 7pm-6am rotating shifts ESSENTIAL FUNCTIONS Observes all safety rules and regulations and meets ...
Date Posted: 02/04/2026 Recommended
-
Functional Oracle Fusion HCM Consultant
Ashburn, Virginia
Oracle HCM Consultant Location: Onsite 5 days/week in Falls Church, CA Position Type: 1 Year Contract with Opportunity to extend Pay Rate: Open to W2 and C2C Candidates must be eligible to work in the US (Visa Holders Accepted) Requirements As an HCM C...
Date Posted: 01/21/2026 Recommended
-
Maintenance Technician 1st Shift
Morrisville, North Carolina
Job Title: Maintenance Technician (1st Shift) Location: Morrisville, NC Type: Contract (6 months) Compensation: $28-$32/hour Contractor Work Model: Onsite Hours: 1st Shift - Monday through Friday (6AM to 230PM) Maintenance Technician (1st Shift) Respon...
Date Posted: 02/24/2026 Recommended
-
Maintenance Technician 3rd Shift
Morrisville, North Carolina
Job Title: Maintenance Technician (3rd Shift) Location: Morrisville, NC Type: Contract (6 months) Compensation: $30-$34/hour Contractor Work Model: Onsite Hours: 3rd Shift - Sunday through Thursday (10PM to 630AM) Maintenance Technician (3rd Shift) Res...
Date Posted: 02/24/2026 Recommended
-
IT Business Analyst
Tulsa, OK
Job Title: IT Business Analyst Location: Tulsa, OK Type: Direct Hire Compensation: $105000 - $128000 annually Contractor Work Model: Hybrid JOB DESCRIPTION IT Business Analyst – Flexible Customer Payments General Summary The IT Business Analyst for the...
Date Posted: 02/18/2026 Recommended
-
Principal Project Controls Specialist
Shoreview, Minnesota
Job Title: PRINCIPAL PROJECT CONTROLS SPECIALIST POSITION Company: System One Location: Fully Remote Long term contract up to 3 years Principal Project Controls Specialist- position is with Long Term Operations (LTO) Engineered Solutions group that del...
Date Posted: 02/27/2026 Recommended