Title: Quality Analyst
Location: Remote
Schedule: M-F 9am-5pm
Compensation: 90K-120K plus benefits
Type: Permanent/Direct
Start date: Immediate!

Are you ready to shape the future of healthcare? Our client is unlocking the true potential of pharmacy data to revolutionize medication safety and efficiency. As a venture-backed company and spin-out of the renowned Children's Hospital of Philadelphia, they're on a mission to make healthcare better! They are seeking a candidate to join their dynamic Engineering Team as a Quality Analyst! As an early member, you'll play a crucial role in the software development lifecycle and customer data management practice, acting as an advocate and subject matter expert for quality and compliance.

Responsibilities:

• Participate in the software development lifecycle to assist with the design, planning, implementation, delivery, and on-going maintenance of the Med OS Platform and supporting applications.
• Implement and monitor test scripts and metrics to assess functionality, reliability, performance, and quality of products and data.
• Identify, document, and coordinate the correction of defects across the SDLC and data management practice.
• Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
• Ensure that user expectations are met during the testing process.
• Coordinate with Customer Success to respond to customer concerns.
• Coordinate with Operations on incident response.
• Review and update quality assurance policies and procedures on a regular basis to ensure on-going compliance with relevant industry standards and customer expectations.
• Participate in weekly and monthly Engineering team rituals and processes to plan, review, implement and sustain the Med OS Platform.
• Additional Responsibilities & Activities
• Develop, investigate and report team metrics gathered from a variety of sources.
• Provide subject matter expertise on quality control and compliance outside of the SDLC when appropriate, for example during product, vendor, and customer evaluation activities.

• Prior experience implementing and maintaining quality and compliance controls in the context of SOC2, ISO27000, FDA General Principles of Software Validation, and similar industry and regulatory frameworks.
• Prior experience working in a SaaS environment
• Bachelor’s Degree or higher in a relevant field
• Independent thinker with the ability to find the tools and resources to be successful

• Experience working in pharmaceutical, medical, or healthcare technology industries
• Prior experience implementing and maintaining SOC2 and ISO27000 compliance.
• Experience with Windows system administration, including Active Directory or Active Directory Federation Services configuration and integration.
• Experience with JAMF, Mosyle or other MDM solutions.

• Competitive compensation including stock option plan
• Top-tier comprehensive health plan offering, dental and vision for employees and their families
• Flexible vacation including 20 vacation days and 9 company holidays
• Perpetual "Summer" Fridays where every week, all year we have half-day Fridays
• 401(K) plan (company matched up to 4%)
• A flexible, remote working environment

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.