Position Summary:

The Quality Manager is responsible for developing and implementing quality assurance policies and systems, monitoring quality assurance processes.   The Quality Manager is responsible for ensuring that quality standards are met.  The Quality Manager is responsible for monitoring the working conditions of the entire facility to ensure that all activity is compliant with local, states and federal safety regulations.  

Essential Functions:

The Quality Manager:

• Executes and implements the administration of the facility’s quality assurance/controls policies and practices in accordance with stated company objectives and American Society and Testing Materials (ASTM), American Bureau of Shipping (ABS) and American Society of Mechanical Engineers (ASME) standards.
• Implements the internal quality program and interfaces with vendors, suppliers and customers on quality issues.
• Assesses the quality of material delivered by vendors.
• Manages corrective action program, performs corrective actions for quality related problems internally and for external customers.
• Serves as management’s representative for quality and environmental reporting purposes.
• Serves as management’s representative for government contractors and sub-contractors’ audits and prepares and submits corrective action reports to resolve defective audit findings.
• Maintains a high level of interaction with Operations, Purchasing and Sales to ensure that quality standards are properly executed.
• Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; prepares and completes action plans; implements production, productivity and quality standards; identifies and resolves problems; completes audits, determines system improvements and implements change.
• Executes and maintains a strong quality assurance culture. Collaborates with managers to identify quality concerns.
• Validates quality processes by establishing product specifications and quality attributes, measures production, documents evidence and determines operational and performance qualification, writes and revises quality procedures as required.
• Establishes and maintains department records and reports.  Participates in administrative meetings as required.
• Maintains and improves product quality by completing product, company, system, compliance and surveillance audits; investigates customer complaints; collaborates with other departments (production, sales and purchasing) as needed.
• Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, corrective actions and re-validations.
• Establishes programs to educate, train and update personnel on quality control procedures; develops and maintains a quality control manual.
• Forges relationships with all department managers and supervisors and hourly employees.

• Bachelor Degree in Industrial Quality Management, and/or minimum of 5 -7 years of related experience as a Quality Assurance Manager in a manufacturing/industrial plant is required. 
• Must possess the ability to analyze, troubleshoot and perform inspections on machined/fabricated part and electro-mechanical assemblies.
• Ability to examine and re-engineer operations, procedures and assist with the development of new initiatives.
• Ability to read English (to review and comprehend quality assurance reports, schematics/blueprints, quality procedures and policy manuals).
• Must possess basic math skills to measure, calibrate and calculate specifications for quality testing procedures.
• Ability to use specialized tools and machinery to test products.
• Must possess proven leadership and business acumen skills.
• Ability to lead and implement material production, related quality processes (ISO and QS Standards) and quality control.
• Must have the ability to handle multiple projects and meet deadlines.
• Must have the ability to work with all levels of management and develop critical working relationships
• Must have the ability to communicate oral & written effectively.
• Must have a professional demeanor and ability to communicate with all departments to foster a success-oriented, deadline driven organization.
• Ability to demonstrate professionalism & diplomacy at all times.
• Must have the ability to make timely and sound decisions using good judgment.
• Must have strong organizational, planning, problem-solving and analytical skills.
• Must possess flexibility and a willingness to work within constantly changing priorities with enthusiasm.
• Must have a high level of proficiency with Microsoft Office Products

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.