Avaya Telecom Technician
Rockville, Maryland
Experience: 3
Category: Information Technology
Contractor Work Model: Onsite
Brand: System One
Compensation Range: 35.00 - 40.00 Per Hour
Job ID: 346862
Date Posted: 02/25/2026
Shortcut: http://jobs.systemone.com/AJfHis
Job Title: Avaya Telecom Technician
Location: Rockville, Maryland
Type: Contract
Compensation: $35 - $40 hourly
Contractor Work Model: Onsite
Local Government Client is seeking a contractor to supplement existing telecommunications staff responsible for supporting the County’s telephone network and associated systems.
General tasks include:
- Repairs, moves, adds, changes, site surveys, low voltage cabling installs and testing.
- After hour emergency response services
- Service Ticket management
- Documentation updates
- Coordinate services with vendors: Avaya , EIA (Electrical Contractor) and Verizon (Centrex Lines, T1’s, SIP)
Qualifications/Experience:
Three (3) years’ experience in a telecommunications field performing work related to moves adds and changes associated with a Private Branch Exchange (PBX), telephone platform.
- Experience in troubleshooting, evaluating, testing, and implementing software to support the Avaya CM6 platforms to include associated media Gateways and adjuncts.
- Experience in troubleshooting and resolving telecommunications PBX network hardware issues.
- Knowledge of Avaya Definity, CM6, Session Manager and CMS.
- Familiarity with EIA/TIA or BICSI installation standards.
- Experience with VOIP and Data Networking
- Experience with SharePoint, Microsoft office and Microsoft Exchange
- Experience with PRI, T1, and SIP signaling protocols.
- Avaya CM6
- G650, G600, G350, G700 Media Gateways
- Avaya ASA
- Avaya AES
- Avaya SBC
- Executone Key Systems
- CMS
- Low Voltage Cable installation and testing
Education:
- Completion of an accredited two-year undergraduate, certificate or trade school program, which provided training in the installation and maintenance of telecommunications systems.
After Hours Support:
- Contractor would be responsible for occasional on-call emergency response services outside normal business hours (5:00 pm – 8:30 am Monday-Friday). This time is estimated to be: 4 Hours on Weekends and Holidays.
- Providing call-back within 30 minutes of initial call.
- The County will provide detailed instructions regarding what type of calls require action outside of normal business hours.
Other:
Technicians must have vehicle to be able to respond to County sites.
Technician must have telephone test equipment to include but not limited to:
- Butt set
- Punch down tools
- Wire mapping test set
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
#M1
#LI-CB3
Ref: #851-Rockville-S1
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