Business Analyst - Health Insurance ServiceNow
Reston, VA
Experience: 0
Category: Information Technology
Contractor Work Model: Hybrid
Brand: ALTA IT Services
Job ID: 343980
Date Posted: 12/09/2025
Shortcut: http://jobs.systemone.com/ksJ5g8
Job Title: Senior Agile Business Analyst
Location: Reston, VA (hybrid)
Type: Contract To Hire
Compensation: $48.00/HR - $53.00/HR
Work Authorization: US Citizen or Green Card Holder only
PURPOSE:
The Agile Senior Business Analyst serves as a key liaison between business stakeholders and Agile delivery teams, ensuring that evolving business needs are continuously understood, prioritized, and translated into actionable user stories and product features. This role is responsible for facilitating Agile ceremonies, refining backlogs, and driving iterative delivery of value through close collaboration with Product Owners, Scrum Masters, developers, and QA teams. The incumbent ensures that business objectives are met by enabling adaptive planning, early delivery, and continuous improvement.
ESSENTIAL FUNCTIONS:
- Interprets business needs and issues by gathering, eliciting, creating, analyzing, documenting and validating the Business areas user and/or technical (functional/non-functional) requirements.
- Collaborate with Product Owners and stakeholders to elicit, analyze, and refine business needs into well-defined epics, features, and user stories.
- Facilitate backlog grooming sessions to ensure stories are INVEST-compliant (Independent, Negotiable, Valuable, Estimable, Small, Testable).
- Define acceptance criteria and ensure traceability of requirements throughout the Agile lifecycle.
- Participates in the tracking and management of open issues and assists in planning for resolution.
- Participates in development sessions and design reviews in order to ensure design meets user requirements.
- Responsible for the overall success of user acceptance testing, including documentation, verification and release.
- Lead User Acceptance Testing (UAT) planning and execution, ensuring alignment with sprint goals and Definition of Done.
- Collaborate with cross-functional teams to identify and implement process improvements that align with Agile principles.
- Analyze root causes of system or process issues and propose iterative solutions or enhancements.
- Actively participate in retrospectives to identify and act on opportunities for team and product improvement.
- Document test scenarios and coordinate defect triage and resolution with QA and development teams.
- Support end users with training and release communications.
- Identifies, documents and troubleshoots problems utilizing acquired experience and knowledge of the relationships in systems, software and processes.
- Collaborate with appropriate stakeholders to monitor, report and resolve issues.
- Participates in the development of solutions and workarounds that solve moderate to high complexity technical, system and/or business issues.
- Maintain clear and concise documentation of business processes, workflows, and system interactions using Agile-friendly formats (e.g., user story maps, process flows).
- Education: Bachelor's Degree in Business, Information Technology, Computer Science or related field. (In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience).
- 5+ years progressive experience in business analysis, systems analysis, testing or other analytical experience
- Health insurance experience
- Experience with interacting with large scrum teams
- Agile experience
- Hands-on experience with creating 10-15 user stories per week in JIRA
- Proven ability to deliver high-quality Agile artifacts and contribute to cost-effective, value-driven solutions.
- Strong understanding of Agile frameworks (Scrum, Kanban, SAFe) and business analysis core competencies.
- Advanced proficiency in Microsoft Office and Agile tools (e.g., Jira, Confluence, Azure DevOps).
- Exceptional communication, facilitation, and stakeholder engagement skills.
- Ability to thrive in a fast-paced, dynamic environment with shifting priorities and multiple concurrent initiatives.
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
#M-M2
#LI-RF1
#DI-RF1
Ref: #850-Rockville (ALTA IT)
-
Associate Business Analyst
Reston, VA
Job Title: Associate Business Analyst Location: Reston, VA (hybrid) Type: Contract To Hire Compensation: $41.00/HR - $45.00/HR Work Authorization: US Citizen or Green Card Holders only PURPOSE: Assists Business Analysts in ensuring that the business ne...
Date Posted: 12/09/2025 Recommended
-
IT Analyst - Loan Origination Systems
Tulsa , Oklahoma
System One is looking for a strong Technical/Business Analyst to join one of our partner's mortgage & loan teams. The ideal candidate must be experienced with Loan Origination Systems (LOS) in an enterprise setting. This role is located in Tulsa, Oklah...
Date Posted: 12/01/2025 Recommended
-
ServiceNow Sr Product Owner
Reston, VA
Job Title: ServiceNow Sr Product Owner Type: Contract To Hire Compensation: $73/HR Contractor Work Model: Hybrid Must be USC/GC holder per client LOCATION: Hybrid - onsite 1-2x / week in Reston, VA. Onsite interview. Overview ALTA IT is seeking a Servi...
Date Posted: 11/20/2025 Recommended
-
Lead Business Analyst
Reston, VA
Job Title: Lead Business Analyst Location: Reston, VA (hybrid) Type: Contract To Hire Compensation: $65.00/HR - $72.00/HR Work Authorization: US Citizen or Green Card Holders only PURPOSE: The Lead Business Analyst will have the responsibility to ensur...
Date Posted: 12/09/2025 Recommended
-
Sr ServiceNow Product Owner
Reston, VA
Job Title: ServiceNow Sr Product Owner Type: Contract To Hire Compensation: $78/HR Contractor Work Model: Hybrid Must be USC/GC holder per client LOCATION: Hybrid - onsite 1-2x / week in Reston, VA. Onsite interview. ServiceNow Product Owner (Plan-Faci...
Date Posted: 12/09/2025 Recommended
-
Brand and Product Marketing Specialist
Ashburn, VA
Job Title: Brand & Product Marketing Specialist Location: Hybrid Work Model Reporting to Vienna, VA Pay Rate: Open to Both C2C and W2 options Position Type: Contract Description: We are seeking a skilled marketing professional to join our client's team...
Date Posted: 12/05/2025 Recommended
-
Senior Technical Project Manager (Salesforce)
Washington, District Of Columbia
Senior Technical Project Manager Remote but must be local to the Washington, DC metro area Compensation: $80-85/hr W2 US Citizenship required to obtain a Public Trust clearance (per government contract) Certifications Required: Salesforce Certification...
Date Posted: 10/15/2025 Recommended
-
Business Systems Analyst
Pittsburgh, PA
Job Title: Business Systems Analyst Location: Pittsburgh, PA/Cleveland,OH/Dallas, TX/Birmingham, AL/Phoenix, AZ Contractor Work Model: Hybrid Industry background: Technical or Financial background preferred. Team Dynamic: The 3 BSA’s being hired will r...
Date Posted: 10/31/2025 Recommended
-
Software Developer
St. Louis, Missouri
Software Developer (341026) Location: St. Louis, Missouri (onsite) Job Type: Full Time/Direct Hire Clearance: Active Top Secret clearance required (with the ability to upgrade to a CI Poly) Compensation: $120,000 - $150,000 (depending on experience) Jo...
Date Posted: 09/15/2025 Recommended
-
Scrum Master - Contractor
Pittsburgh, PA
Position Title: Scrum Master Position Location: Tech Hubs Provide locations/flexible work by preference: 1. Pittsburgh is most preferred 2. Dallas Function of the group: Mitigates Risk, Data Protection, Data Governance Current initiatives/project(s) th...
Date Posted: 09/22/2025 Recommended
-
Android Developer
Ashburn, VA
Job Title: Android Developer Location: Hybrid Work Model Reporting to Vienna, VA, Winchester, VA, or Pensacola, FL Pay Rate: Open to Both C2C and W2 options Position Type: Multiyear Contract Description To support the development, maintenance, and enha...
Date Posted: 10/08/2025 Recommended
-
Salesforce / nCino Developer
Tulsa , Oklahoma
System One is looking for a talented Salesforce/nCino developer to join one of our partners. The ideal candidate needs to be familiar with the nCino platform, financial industry & terminology. This is a 12 month contract opportunity. Successful candida...
Date Posted: 12/08/2025 Recommended
-
Quality Assurance Specialist
Pittsburgh, PA
Quality Assurance Spec Pittsburgh, PA Contract-to-Hire Industry Focus • Finance / Banking • Asset Management (High-End Clientele) Job Responsibilities: • Review user stories in development and ensure alignment with business requirements. • Execute manu...
Date Posted: 10/31/2025 Recommended
-
Communications Project Manager
Ashburn, VA
ALTA IT Services is a wholly owned subsidiary of System One, a leading provider of specialized workforce solutions and integrated services. ALTA is an established leader in IT Staffing and Services, for both government and commercial enterprises across...
Date Posted: 12/03/2025 Recommended
-
Pricing Data Analyst
Rocky Hill, CT
Job Title: Pricing Data Analyst Location: Rocky Hill, CT - HYBRID Work Schedule: Mon - Fri 8am - 5pm Pay Range: $25.00 - $30.00/hr Type: Contract, Potential for extension or conversion to permanent Requirements Qualifications: Job Requirements • Bachel...
Date Posted: 12/04/2025 Recommended
-
Senior Manager, Supplier Quality
Lakewood, Colorado
Title: Senior Manager, Supplier Quality Location: On-site, Lakewood, CO Schedule: M-F 9:00am- 5:00pm-, hybrid 3 days required to be onsite Pay: $160,000-$200k, 20% bonus (bonus, excellent healthcare benefits, unlimited PTO), relocation assistance Type:...
Date Posted: 12/10/2025 Recommended
-
IT Agile Coach
Reston, VA
Job Title: IT Agile Coach Location: Reston, VA Type: Contract To Hire Compensation: $80/HR Contractor Work Model: Hybrid Overview The Agile Coach acts as a strategic change agent, driving enterprise-wide Lean-Agile transformation and continuous improve...
Date Posted: 12/12/2025 Recommended
-
Program Manager
Topeka, KS
Job Title: Program Manager Location: Topeka, KS Type: Direct Hire Contractor Work Model: Onsite Job Summary: System One is seeking a senior-level Program Manager to oversee a portfolio of high-value IT initiatives, including core banking modernization,...
Date Posted: 12/08/2025 Recommended
-
Sr. Project Manager
Topeka, KS
Job Title: Sr. Project Manager Location: Topeka, KS Type: Direct Hire Job Summary: System One is seeking a Senior Project Manager for a full-time/permanent onsite opportunity in Topeka, KS. The Senior PM will provide leadership to cross-functional team...
Date Posted: 10/29/2025 Recommended
-
Lead Business Analyst
N/A, OFFSITE
Job Title: Lead Business Analyst Location: Remote Type: Contract (30-120 days) Compensation: $53.10/HR - $56.96/HR on W2 Objective: The Lead Business Analyst will have the responsibility to ensure that the business's need for changes to processes, poli...
Date Posted: 12/04/2025 Recommended
-
Senior IT Systems Analyst
Bellevue, WA
Job Title: Senior IT Systems Analyst Location: Bellevue, WA Type: Contract (yearlong) Compensation: $50 - $80 hourly Contractor Work Model: Fully Remote System One is seeking to contract with an experienced Senior Systems Analyst to join our Enterprise...
Date Posted: 09/29/2025 Recommended
-
Azure Platform Engineer
Washington, DC
Job Title: Azure Platform Engineer Location: 5th st Washington, DC 20530 Type: Contract Compensation: $58.66 - $70.00 hourly Start Date 1/5/2026 Contractor Work Model: 100% Onsite Security Clearance: Must be able to pass federal background check to obt...
Date Posted: 12/04/2025 Recommended
-
Lead Sterling B2B ITX Engineer - Hybrid - 1 day month onsite
Reston, VA
Job Title: Lead Sterling B2B ITX Engineer Location: REMOTE Type: Contract To Hire Compensation: NEGOTIABLE Contractor Work Model: Remote Interview Process: Two. First is via Teams. 2nd and final interview is onsite in DC - candidate must be able to do ...
Date Posted: 11/25/2025 Recommended
-
Packaging Development Specialist
Minneapolis, MN
Job Title: Packaging Development Specialist Location: Golden Valley, Minnesota Hours/Schedule: Monday–Friday, 8 am to 5 pm Type: Temp-to-Hire Overview The Packaging Development Specialist supports a wide range of packaging projects, including new produ...
Date Posted: 12/04/2025 Recommended
-
DevOps Architect
Washington, DC
DevOps Architect Per Federal Contract U.S. Citizenship Required Must be able to pass federal background check for DOJ Public Trust Clearance Onsite ONLY- Washington, DC (5 days a week on-site) Candidates with Active DOJ Clearance are encouraged to appl...
Date Posted: 12/12/2025 Recommended
-
HR Manager
Pittsburgh, Pennsylvania
Job Title: HR Manager Location: Pittsburgh, Pennsylvania Type: Direct Hire Compensation: $130000 - $150000 annually Contractor Work Model: Hybrid Who will you be working with? In this role, the successful candidate is a strong people leader that will w...
Date Posted: 11/19/2025 Recommended
-
HR Manager
Pittsburgh, Pennsylvania
Senior IT HR Manager Full-time Pittsburgh, PA You will lead, mentor, and grow a global technical team, managing HR system implementations and operations that directly impact payroll, timekeeping, compliance, and other core HR functions. This includes o...
Date Posted: 11/12/2025 Recommended
-
Contracts Specialist
Plainsboro, New Jersey
Clinical Contracts Specialist Location: REMOTE Comp: Target $90,000 (Salaried) 3 month - highly renewable Must haves: Experience in Clinical Trial Contracts (CRO or Pharma) Strong Negotiating Skills Fair Market Value Experience Solid understanding of B...
Date Posted: 12/08/2025 Recommended
-
Quality Engineer
Catoosa, Oklahoma
Quality Engineer System One is seeking a Quality Engineer to join our client, a leading manufacturing organization. This role is critical in ensuring that products and processes meet established quality standards through robust quality control systems,...
Date Posted: 12/05/2025 Recommended
-
DevOps Software Architect
Washington, District Of Columbia
Software Architect Washington, DC - 100% ONSITE Compensation: $87-93/hr W2 NO C2C US citizenship required per government contract Must be able to obtain a Public Trust clearance Your role will involve developing architecture blueprints, defining applic...
Date Posted: 12/09/2025 Recommended