Digital Support Specialist
Darien, CT
Experience: 0
Category: Scientific & Clinical
Contractor Work Model: Onsite
Brand: Joulé
Compensation Range: 30.00 Per Hour
Job ID: 345577
Date Posted: 01/28/2026
Shortcut: http://jobs.systemone.com/mRY8yb
Job Title: Salon Operations & Digital Support Specialist
Location: Darien, CT
Hours/Schedule: Monday–Friday, 8 am to 5 pm
Type: 12 month contract (Temporary – no extension)
Overview
The Salon Operations & Digital Support Specialist provides hands-on operational and technical support within a hair testing salon during a period of system and process advancement. This role blends front-of-house support with Excel-driven digital solutions, translating day-to-day salon needs into practical, scalable improvements.
Responsibilities
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Support daily salon operations, including answering phones, scheduling appointments, greeting volunteers, and providing front-of-house assistance.
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Partner with stylists, technicians, and salon leadership to observe workflows, identify pain points, and capture improvement opportunities.
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Design, improve, and maintain Excel-based tools for tracking, reporting, and basic automation.
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Support implementation and adoption of new software and systems, ensuring usability and data quality.
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Develop simple digital solutions that streamline processes and improve team efficiency.
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Assist with documentation, process mapping, and creation of basic computer training materials.
Qualifications
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Advanced proficiency in Microsoft Excel, including formulas, data organization, and reporting; automation experience a plus.
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Strong ability to learn and adapt quickly to new software, tools, and systems.
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Highly organized, detail-oriented, and process-focused.
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Strong listening skills with a proactive, solution-oriented mindset.
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Ability to balance administrative responsibilities with technical problem-solving.
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Professional, friendly, and confident working in a salon and consumer-facing environment.
Benefits
System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.
Ref: #558-Scientific
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