• Expand existing Dynatrace Gen3 deployment to incorporate use cases, such as Teams Observabilty integration, Job Service observability, Self-Service Observability Onboarding Portal, Agentic Workflows Deployment (Dynatrace Intelligence), and NetFlow Observability Integration.
• Act as a Dynatrace subject matter expert, combining product expertise with practical consulting experience
• Partner with customers to understand business and technical objectives and translate them into effective Dynatrace implementations
• Deploy, configure, administer, and maintain Dynatrace environments, including OneAgent, ActiveGates, extensions, and integrations
• Support customer adoption of Dynatrace Gen3 AI capabilities, including AI-driven insights, causation analysis, and automation use cases
• Help customers leverage AI-powered analytics to reduce noise, accelerate root cause analysis, and improve operational efficiency
• Assist in aligning Gen3 AI features with customer workflows such as alerting, remediation, reporting, and decision support
• Educate customers on emerging AI-driven observability capabilities as part of their Dynatrace roadmap
• Onboard applications and services into Dynatrace and ensure effective monitoring of critical business systems
• Design and manage management zones, network zones, dashboards, alerts, reports, and SLAs. Analyze performance, logs, traces, and metrics to troubleshoot and optimize applications, architectures, and operational practices
• Support Grail adoption, including log management onboarding and migration to Dynatrace-native analytics
• Collaborate closely with application, infrastructure, and platform teams to drive adoption throughout the application lifecycle
• Mentor and train customers on Dynatrace best practices and operational maturity

• 2+ years of hands-on experience as a Dynatrace engineer or consultant
• Dynatrace Associate certification (or equivalent experience), with the ability to quickly attain Professional level
• Proven experience deploying, managing, and supporting Dynatrace environments
• Strong understanding of Dynatrace architecture, best practices, and core capabilities
• Hands-on expertise with OneAgent and ActiveGate deployment, troubleshooting, and extensions
• Experience creating and managing management zones, dashboards, alerts, and reports
• Experience analyzing performance data across applications, systems, and networks
• Grail and Dynatrace log management experience or foundational knowledge
• Strong consultative skills with the ability to engage both technical and non-technical stakeholders

Ref: #856-Baltimore-S1