Game Master
City of Industry, CA
Experience: 0
Category: Customer Service
Contractor Work Model: Onsite
Brand: System One
Compensation Range: 18.00 Per Hour
Job ID: 345496
Date Posted: 01/28/2026
Shortcut: http://jobs.systemone.com/VmCszv
Job Title: Event Staff / Game Master
Location: City of Industry, CA
Type: Contract (2 months)
Compensation: $18.00 hourly
Contractor Work Model: Onsite
Hours: Wednesday, Friday, Saturday, and Sunday. Shifts vary within event hours between 9:00 a.m. and 1:30 a.m. Exact schedules provided upon hire. Availability during these hours is required. Morning (9:00 a.m.) shifts occur on Saturday and Sunday only. Not all shifts will run until 1:30 a.m.
As Event Staff / Game Master, you will help bring a popular anime IP to life by creating an engaging and immersive experience for our players. You’ll interact with guests in character, support game operations, and ensure each session runs smoothly from start to finish. This role is ideal for energetic team players with strong communication skills and a background in hospitality, customer service, or live events.
Key Responsibilities
- Assist with game and venue setup, resets between sessions, and end-of-day cleanup
- Check in players, assist with ticketing questions, distribute items, and manage late arrivals
- Manage game flow and monitor player timing to ensure smooth progression
- Verify player answers and support puzzle gameplay
- Operate basic audiovisual (AV) equipment as needed
- Manage inventory, including organizing props and performing equipment checks
- Memorize and perform a small number of character lines or actions
- Manage lines, crowd flow, and player movement throughout the venue
- Respond to and report any on-site issues or concerns
- Assist with merchandise sales and process transactions
- Take photos for players during or after sessions
Qualifications & Requirements
- Love for anime, games, or immersive experiences
- Strong communication and customer service skills
- Ability to learn quickly and follow operational procedures
- Comfortable interacting with guests in character
- Able to operate basic AV equipment (training provided)
- Able to collaborate with a diverse, multilingual team
- Positive, professional attitude in a fast-paced environment
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
#M1
Ref: #562-Joule Staffing - Edison
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