HR Call Center Representative
Pensacola, FL
Experience: 0
Category: Information Technology
Contractor Work Model: Hybrid
Brand: System One
Job ID: 380902
Date Posted: 09/28/2026
Shortcut: http://jobs.systemone.com/6Poz5q
Job Title: HR Call Center Representative
Location: Pensacola, FL
Type: Contract, long term expected
Compensation: Negotiable
Work Model: Hybrid – onsite and remote
Hours: 40 hrs per week
Security Clearance: None but full background check is required
Responsibilities
• Responsible for answering inbound calls to prospective, current, and former employees across the enterprise.
• Maintain knowledge of HR services and answer or appropriately route employee inquiries pertaining to basic HR programs, processes, procedures, and communications.
• Analyze and interpret basic issues; select methods, processes, or tools to meet needs, and coordinate solutions efficiently and accurately.
• Resolve or arrange for resolution of basic operational/processing issues, inquiries, and complaints.
• Provide guidance to internal/external customers and stakeholders regarding basic SSC processes and HR services.
• Perform functions in adherence to defined service level agreements.
• Ensure compliance with all HR-related policies, practices, and procedures.
• Support ongoing quality control checks to ensure efficiency and accuracy of basic processes and procedures.
• Perform research for process improvements; provide information to senior staff and leadership as directed.
Requirements
• 2+ years of call center experience.
• Advanced customer service focus and relationship management skills.
• Experience in positions which reflect the ability to work independently; exercise sound judgment; display a high degree of initiative; and manage multiple priorities effectively, preferably in a Human Resources or Shared Services function.
• Familiarity with various Human Resource issues, services, and systems.
System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
#M1
#LI-CB3
Ref: #851-Rockville-S1
-
Recruiter
Pensacola, FL
Job Title: Recruiter Location: Pensacola, FL Type: Contract (1 year) Compensation: 30-32/hour W2 Work Model: Hybrid – onsite 3 days a week Hours: 40.0 Overview System One is looking for a Recruiter for a long-term contract role in Pensacola FL. This wi...
Date Posted: 08/26/2026 Recommended
-
Data Risk Analyst
Pensacola, FL
Data Risk Analyst Location: Pensacola, FL (Hybrid) Pay Rate: $60/hr. W2. Benefits available Position Type: Contract Our client is seeking a detail-oriented and analytical Data Risk Analyst to join the Data Risk Governance team within the Human Resource...
Date Posted: 08/24/2026 Recommended
-
Digital Payments Operations Specialist
Pensacola, FL
Digital Payments Operations Specialist Location: Vienna, VA or Winchester, VA or Pensacola, FL (hybrid) Shift: 3am-11:30am Type: Contract Compensation: 22/hr W-2 Work Model: Hybrid – 3 days onsite and 2 days remote Hours: 40.0 This is a shift from 3AM-...
Date Posted: 09/25/2026 Recommended
-
Associate Business Intelligence Analyst
Pensacola, FL
Job Title: Associate Business Intelligence Analyst Location: Pensacola, FL Type: Contract Work Model: Hybrid – onsite and remote Hours: 8:00am - 4:30pm CST Responsibilities • Follow standard procedures to create and/or update basic reports and dashboar...
Date Posted: 08/31/2026 Recommended
-
Instructional Designer
Pensacola, FL
Job Title: Instructional Designer Location: Pensacola, FL Type: Contract Work Model: Hybrid – onsite and remote Responsibilities Advise and assist trainers on course evaluation results Collaborate with others to plan and design courses and curricula; e...
Date Posted: 09/14/2026 Recommended
-
Printer Technician
Pensacola, FL
Job Title: Printer Technician Location: Pensacola, FL Requirements • Experience operating and maintaining various bindery equipment • Basic knowledge of printing related bindery functions • Ability to interpret printing specifications and prioritize • ...
Date Posted: 09/23/2026 Recommended
-
Associate Engineer Technician
Weston, FL
Job Title: Associate Engineer Technician Location: Weston, FL Type: Contract Compensation: $24- $29.61/hour Work Model: Onsite Hours: 40.0 Responsibilities Provides technical support to engineers on a variety of electrical technical tasks. Develops and...
Date Posted: 09/18/2026 Recommended
-
Senior Construction Electrical Engineer
Lake Mary, FL
Job Title: Senior Construction Electrical Engineer Location: Lake Mary, FL 32809 Type: Direct Hire Compensation: $115,000 - $135,000/yr Work Model: Onsite Hours: 40.0 Security Clearance: Not specified Overview System One is seeking a Senior Constructio...
Date Posted: 07/22/2026 Recommended
-
Mortgage Assumption Specialist I
Pensacola, FL
Mortgage Assumption Specialist I Location: Pensacola, FL (hybrid) Pay Rate: Open to Both C2C and W2 options Position Type: Contract Description To examine, evaluate, and process tasks associated with the assumption/release of liability requests per app...
Date Posted: 09/16/2026 Recommended
-
Structured Cabling Technician
Melbourne, FL
Structured Cabling Technician Melbourne, FL Type: Contract To Hire Compensation: $22 - $30/hr Work Model: Onsite – onsite Hours: 40.0 hours per week System One is seeking a Structured Cabling Technician to join our team for a contract to hire opportuni...
Date Posted: 09/30/2026 Recommended
-
Endpoint Systems Engineer
Melbourne, FL
Job Title: Endpoint Systems Engineer Location: Melbourne, FL Type: Contract To Hire Work Model: Hybrid – onsite and remote Overview As an Endpoint Systems Engineer, you will be responsible for designing, implementing, maintaining, and securing the ente...
Date Posted: 08/31/2026 Recommended
-
Endpoint Systems Engineer
Miramar, FL
Job Title: Endpoint Systems Engineer Location: Miramar, FL Type: Contract To Hire Compensation: $110,000.00 - $120,000.00 Work Model: Hybrid – onsite and remote Overview As an Endpoint Systems Engineer, you will be responsible for designing, implementi...
Date Posted: 07/27/2026 Recommended
-
Event Manager
Pensacola, FL
Job Title: Event Manager Location: Pensacola, FL Type: Contract Compensation: Negotiable, W-2 hourly, paid weekly Work Model: Hybrid – onsite and remote, 3 days onsite, 2 days remote Hours: 40 hours a week Security Clearance: No clearance but will requ...
Date Posted: 09/28/2026 Recommended
-
Legal Specialist (hybrid)
Pensacola, FL
Job Title: Legal Specialist Location: Hybrid reporting to Pensacola, FL or Winchester, VA - 3 days a week onsite Pay Rate: Open to Both C2C and W2 options Position Type: Multiyear Contract A Legal Specialist provides support by accurately complying wit...
Date Posted: 08/10/2026 Recommended
-
Paralegal
Pensacola, FL
Paralegal Location: Pensacola, FL (Hybrid - 4 days a week in office) Pay Rate: Open to Both C2C and W2 options Position Type: Contract Description Provide substantive legal and administrative support to the Office of General Counsel with respect to leg...
Date Posted: 09/29/2026 Recommended
-
Construction Permitting Coordinator
Merrit Island, FL
Job Title: Construction Permitting Coordinator Location: Merritt Island, FL Type: Contract / On-site Pay Rate: up to $39 - $40 per hour Schedule: 40 hours/week | 8 hours/day | Monday–Friday We are seeking an experienced Construction Permitting Coordina...
Date Posted: 07/17/2026 Recommended
-
ServiceNow Developer
Melbourne, FL
Job Title: ServiceNow Developer Location: Melbourne, FL Overview System One is seeking a ServiceNow Developer for a long-term opportunity in Melbourne , FL. This individual will play a key role in designing, developing, and maintaining ServiceNow solut...
Date Posted: 08/26/2026 Recommended
-
ServiceNow Developer
Miramar, FL
Job Title: ServiceNow Developer Location: Miramar, FL Overview System One is seeking a ServiceNow Developer for a long-term opportunity in Miramar, FL. This individual will play a key role in designing, developing, and maintaining ServiceNow solutions ...
Date Posted: 08/26/2026 Recommended
-
Client Services Supervisor
Miami, FL
Job Title: Client Services Supervisor Location: Miami, FL Type: Direct Hire Compensation: $70,000.00 - $80,000.00 Work Model: Onsite – onsite Hours: 40.0 hours per week Client Services Supervisor Responsibilities Oversee the day-to-day activities of Ho...
Date Posted: 09/28/2026 Recommended
-
Business Channel Support Specialist
Pensacola, FL
Job Title: Business Channel Support Specialist Location: Pensacola, FL or Winchester, VA Type: Contract Work Model: Hybrid – onsite and remote Responsibilities Conduct comprehensive risk assessments of new business membership applications, serving as t...
Date Posted: 09/11/2026 Recommended
-
Energy Storage Pre-Construction Manager
Lake Mary, FL
Job Title: Energy Storage Pre-Construction Manager Location: Lake Mary, FL Type: Direct Hire Work Model: Onsite – onsite Overview System One is seeking a storage pre-construction manager for a full-time position in Lake Mary, FL. The Manager of Constru...
Date Posted: 08/06/2026 Recommended
-
Security Tech
Melbourne, FL
Security Tech Melbourne, FL Type: Contract To Hire Compensation: $22 - $30/hr Work Model: Onsite – onsite Hours: 40.0 System One is seeking a Security Tech to join our team for a contract to hire opportunity in Melbourne, FL. Responsibilities Install a...
Date Posted: 09/30/2026 Recommended
-
Maritime Systems Engineer
Orlando, FL
Job Title: Maritime Systems Engineer Location: Orlando, FL Type: Direct Hire Security Clearance: Must be able to obtain and maintain an active Department of Defense security clearance System One is seeking a Maritime Systems Engineer for a full-time op...
Date Posted: 08/18/2026 Recommended
-
Administrative Relocation Coordinator
Largo, FL
Job Title: Administrative Relocation Coordinator Location: Largo, FL Type: Contract Compensation: $25.00 Work Model: Onsite – onsite Hours: Mon-Friday 8-5pm Responsibilities Assist residents with relocation processes, including drafting notices, report...
Date Posted: 09/28/2026 Recommended
-
Mechanical Engineer PE I
Orlando, FL
Job Title: Mechanical Engineer PE I Location: Orlando, FL Type: Direct Hire Compensation: $100,000.00 – $150,000.00 Work Model: Hybrid – onsite and remote Overview The Mechanical Engineer PE I applies standard engineering techniques to design, analyze,...
Date Posted: 09/30/2026 Recommended
-
Inventory Associate I - A
Orlando, FL
Job Title: Inventory Associate I - A A-shift M-F 6am-430pm Location: Orlando, FL Type: 6-month contract Compensation: $28 per hour Responsibilities • Support fulfillment operations including inventory counting, receiving, and packing. • Receive shipmen...
Date Posted: 08/24/2026 Recommended
-
(PPM) Project Portfolio Management Administrator
Melbourne, FL
Job Title: (PPM) System Administrator Responsibilities • Administer, configure, and maintain the PPM platform, ensuring reliable day-to-day system performance and data accuracy across all portfolios. • Troubleshoot, document, and resolve system and con...
Date Posted: 09/22/2026 Recommended
-
Electrical Engineer
Weston, FL
Job Title: Electrical Engineer Location: Weston, FL Type: Contract Compensation: $53 - $58.61/hour Work Model: Onsite Hours: 40.0 Responsibilities Lead the electrical design and development of a major robotic subsystem. Translate product and system nee...
Date Posted: 09/18/2026 Recommended
-
Electrical Engineer
Weston, FL
Job Title: Electrical Engineer Location: Weston, FL Type: Contract Compensation: $53 - $58.61/hour Work Model: Onsite Hours: 40 Responsibilities Lead the electrical design and development of a major robotic subsystem. Translate product and system needs...
Date Posted: 09/18/2026 Recommended
-
Quality Control Chemist
Boca Raton, FL
Job Title: Quality Control Chemist Location: Boca Raton, FL Type: Direct Hire Compensation: $70,000-$90,000/year Work Model: Onsite, Monday - Friday Day Overview Developing pharmaceutical CDMO in Boca Raton, FL is seeking an experienced Quality Control...
Date Posted: 08/12/2026 Recommended