Junior Enterprise Operations Center Specialist

Washington, DC

Apply Apply with LinkedIn
Save

Type: Contract

Experience: 2

Education: BS

Category: Information Technology

Contractor Work Model: Onsite

Brand: ALTA IT Services

Compensation Range: 64000.00 Per Hour

Job ID: 344124

Date Posted: 12/11/2025

Shortcut: http://jobs.systemone.com/mQSpoi


Junior Enterprise Operations Center Specialist
100% ONSITE New Jersey Ave Washington DC 20590 (5 days per week)
Start Date- 1/19/2026
Per Federal contract U.S. Citizenship or Greencard Required
Must be able to pass enhanced background screen (criminal, financial, drug) for Public Trust clearance
W-2 ONLY $32.19/hr (or $64K with benefits)

Job Summary :
This position is in Washington, DC at the Department of Transportation (DOT) Headquarters’ Building. The EOC operates 24 hours per day, 7 days per week including all Federal Holidays and will utilize appropriate monitoring tools and follow standard incident management processes. Event & Availability Monitoring: Respond to events and e-mails from automated tools and outside groups (AT&T), direct checks of critical systems. Provide proactive and scheduled console monitoring of infrastructure and systems in near real time (e.g., hardware, and network), respond to messages, and take corrective action as defined.

Top Qualifications, Skills, Experience or Certifications:
1. Early analysis; contact POCs for confirmation of event.
2. Troubleshoot affected CI – ping, log into router/switch to check logs and interface status
3. Escalate – Contact and liaison with DOT Tier III teams, open and assign ITTSM tickets. Open and manage tickets with outside vendors, e.g., AT&T
4. Communicate – Generate correspondence required for incident management, to include notifications and follow up with modal POCs regarding cyber incidents, service degradations, outages, daily operational status reports, and COE Morning summary report.
5. Critical Incidents –initiates the Critical Incident Management process and anchors the Incident Response Bridge process. Takes notes from bridge call to update Outage communications. Contacts the necessary team members to join bridges.
6. As required, document the Root Cause Analysis (RCA) for the incident, gather and process the required information, and assign a sequential RCA number to the new document. Identify what RCA information can be moved to the knowledge management repository.
7. Act as on-site troubleshooting and repair support for ExecHelp and Tier III teams during off-hours (i.e., Hands-on at Data Center, escort un-badged personnel in Data Center).
8. Knowledge Management and Documentation – maintain POC and site information for remote sites, create and update SOPs for IMC processes.
9. Generate and distribute daily and weekly reports

Education Requirements

Bachelor’s degree in Computer Science, Information Technology, System Administration, or a related field (or equivalent experience).

Job Role Specific Requirements:
1. Performs day-to-day activities required to monitor systems for events or alerts. Coordinates and manages the resolutions of events and alerts. Monitors and identifies problem areas and coordinates resolutions. Applies fundamental concepts, processes, practices, and procedures on technical assignments.
2. Must have a minimum of 2 years of related experience providing support to an enterprise operation center, monitoring and managing enterprise systems and networks using advanced technologies and tools.

Preferred skills and qualifications:
1. Familiarity with Service Now
2. Familiarity with BMC Remedy

Note: Candidate must be a U.S. citizen or green card holder who has resided in the U.S. for at least 3 years and the ability to obtain a public trust



 

Ref: #850-Rockville (ALTA IT)

  • AWS GovCloud Consultant

    Washington, DC

    Sr AWS GovCloud Systems Engineer 100% ONSITE Washington DC (New York Ave) Long Term Contract Start Date- 2/2/26- 12/31/26 Possible Multi year extension based on performance Per Federal contract U.S. Citizenship Required Must be able to pass enhanced ba...

    Date Posted: 12/08/2025 Recommended

  • SQL Server / Oracle DBA (onsite)

    Washington, DC

    SQL Server / Oracle DBA Washington, DC - 100% ONSITE Must be U.S. citizen or Green Card Holder who has resided in the U.S. for at least 3 years and the ability to obtain a Public Trust $57-58/hr W2 NO C2C This role is responsible for the installation, ...

    Date Posted: 12/10/2025 Recommended

  • Construction Manager-Port Washington

    Port Washington, Wisconsin

    The data center boom is real—and we’re building the future. Get in on the action and apply today! Job Title: Data Center Construction Manager Location: Port Washington, WI Type: Full-Time Project (12-24 months) About the Role We’re seeking a seasoned D...

    Date Posted: 11/18/2025 Recommended

  • ServiceNow Architect

    Washington DC, District Of Columbia

    Job Title: ServiceNow Architect Location: Washington, DC Work model: hybrid, onsite 2-3 days a month (candidates must be local starting day1) Type: Contract To Hire Responsibilities: Seeking a ServiceNow Architect to lead the delivery and future state ...

    Date Posted: 11/19/2025 Recommended

  • Engineer Technical Lead

    Washington, District Of Columbia

    Job Title: Engineer Technical Lead Location: Washington, District Of Columbia Type: Contract Compensation: $47.50 hourly Contractor Work Model: Onsite - Washington, DC Security Clearance: Public Trust (DOJ Public Trust Preferred) Job Summary: ALTA IT S...

    Date Posted: 10/22/2025 Recommended

  • Mid-Level MySQL and PostgreSQL DBA

    Washington, DC

    Mid-Level MySQL and PostgreSQL DBA 100% ONSITE New Jersey Ave Washington DC 20590 (5 days per week) Start Date- 1/19/2026 Per Federal contract U.S. Citizenship or Greencard Required Must be able to pass enhanced background screen (criminal, financial, ...

    Date Posted: 12/11/2025 Recommended

  • SME Oracle APEX Developer

    Washington, DC

    Oracle APEX Developer 100% Onsite in Washington DC 20036 Per Federal Contract U.S. Citizenship Required Must be able to pass federal background investigation (3-8 weeks) for DOJ Public Trust Clearance 6- 18 month Contract (Possibly Permanent based on p...

    Date Posted: 12/16/2025 Recommended

  • Systems Engineer - Backup and Storage

    Rockville, MD

    Job Title: Systems Engineer Location: Rockville, MD Shift/Schedule: Standard business hours, Monday–Friday (2 days onsite per week). Some flexibility depending on patching/maintenance needs. On-call for emergencies and occasional weekend work for criti...

    Date Posted: 11/14/2025 Recommended

  • SOC Analyst

    Huntsville, VA

    Job Title: SOC Analyst Location: Huntsville, AL Openings: Mid- Senior Level Clearance: Top Secret Salary: $75,000-$145,000 depending on years of experience Mid Level SOC Analyst Shifts Available: Sun-Wed: 12pm-10pm Wed-Sat: 12pm-10pm Sun-Wed: 9pm-7am W...

    Date Posted: 10/28/2025 Recommended

  • CPM Leak Detection Engineer

    Tulsa, Oklahoma

    System One has an exciting opportunity with one of our clients here in Tulsa, Oklahoma. We are looking for a CPM Leak Detection Engineer. This role is a mix of IT & Engineering skillsets! This role is a hybrid work schedule located here in Tulsa, Oklah...

    Date Posted: 12/02/2025 Recommended

  • SolarWinds Engineer

    Alexandria, Virginia

    SolarWinds Engineer 6 Month Contract to Hire On-Site, Alexandria, VA Federal End Client Top Secret Clearance required. An active Secret clearance may be upgraded to TS. W2 Hourly Rate: $65/hr. Benefits available Conversion Salary Range: $125,000 to $14...

    Date Posted: 11/25/2025 Recommended

  • Clinical Research Nurse

    Rochester, New York

    Job Title: Clinical Research Nurse Location: Rochester, NY Type: 6 month contract to hire Start Date: ASAP Joule is currently looking to hire a Research Nurse for a client in Rochester, NY. The ideal candidate will have a BSN, 2 years of research exper...

    Date Posted: 12/03/2025 Recommended

  • Senior Technical Project Manager (Salesforce)

    Washington, District Of Columbia

    Senior Technical Project Manager Remote but must be local to the Washington, DC metro area Compensation: $80-85/hr W2 US Citizenship required to obtain a Public Trust clearance (per government contract) Certifications Required: Salesforce Certification...

    Date Posted: 10/15/2025 Recommended

  • Clinical Research Coordinator

    Rochester, New York

    Title: Clinical Research Coordinator Location: Rochester, NY (100% onsite) Type: 3-4 month contract Pay Rate: $25-30/hr. Start Date: ASAP Key Responsibilities • Manage all aspects of a study ensuring adherence to the protocol, GCP, and applicable regul...

    Date Posted: 12/09/2025 Recommended

  • Quality Compliance Associate

    East Windsor, NJ

    Job Title: Quality Compliance Associate Location: East Windsor, New Jersey Type: Contract Compensation: $26 - $36 per hour Contractor Work Model: Onsite Hours: 8/9 AM – 5/6 PM, Monday to Friday Industry: Pharmaceuticals, Sterile Injectable Products Res...

    Date Posted: 12/04/2025 Recommended

  • Sr AI Architect

    Reston, Virginia

    Job Title: Sr Doman Architect Location: Washington, DC AI Architect Location: Reston, VA (Hybrid – onsite roughly once every 1–2 months) Duration: 12-Month Contract About the Role We’re seeking an experienced AI Domain Architect to help design and scal...

    Date Posted: 10/20/2025 Recommended

  • Electrical, Instrumentation, and Controls Technician

    Spring Grove, Pennsylvania

    Job Title: Electrical, Instrumentation, and Controls Technician Location: Spring Grove, Pennsylvania Type: Direct Hire Base Hourly Rate: E/I & C Level I: $38.71; E/I & C Level II: $40.88; E/I & C: Level III: $43.04; Senior E/I & C Technician: $45.04. N...

    Date Posted: 11/13/2025 Recommended

  • Help Desk Analyst II / III

    Tulsa , Oklahoma

    System One has an exciting IT Support opportunity with a partner in the Tulsa, OK area. This position is a contract to hire opportunity requiring in-person, on-site work during normal business hours. Successful candidates must be able to provide proof ...

    Date Posted: 12/02/2025 Recommended

  • ServiceNow Developer

    Alexandria , Virginia

    ServiceNow Developer Location: Alexandria, VA or D.C. (hybrid) Hourly Rate: $50/HR Min Citizenship Status Required: Must be a U.S. Citizen per client requirement ALTA IT Services has a long-term contract opening for a ServiceNow Developer. This is a hy...

    Date Posted: 12/05/2025 Recommended

  • Electrician - 100% Travel

    Houston, Texas

    Electrician 100% Travel System One is seeking traveling Electricians to perform the installation of navigational aids, communications systems, and weather monitoring equipment on airfields across the United States National Air Space (NAS). This is a gr...

    Date Posted: 10/02/2025 Recommended

  • RF Engineer

    Morrisville , NC

    Job Title: RF Engineer Location: Hybrid (onsite ~3x weekly) – Morrisville, NC Role Type: Full Time, Direct Hire Clearance/Residency Requirement: US Citizenship or Permanent Residency Required A NC-based defense technology company is developing disrupti...

    Date Posted: 12/02/2025 Recommended

  • Sr Program Manager - Healthcare

    Reston, VA

    Job Title: Program Manager - Healthcare Location: Reston, VA – OFFSITE/REMOTE but need to be onsite 3-4 times/month for team meetings Role Type: Contract 12+ months – (long-term extensions and/or permanent conversion highly likely) Experience: 10+ year...

    Date Posted: 12/10/2025 Recommended

  • AWS Security Manager

    Herndon, Virginia

    AWS Security Manager Location: 100% Remote US citizenship required per government contract Must be able to obtain Public Trust Clearance W2 only, NO C2C The AWS Security Manager is responsible for ensuring the security, compliance and protection of our...

    Date Posted: 12/09/2025 Recommended

  • Manufacturing Maintenance Group Leader

    Geneva, NY

    Job Title: Manufacturing Maintenance Group Leader Location: Geneva, NY Work schedule: Sunday through Friday 10:30 pm to 6:30 am Compensation: $42.00/hr Type: Direct Hire Requirements High school diploma or equivalent required and previous Manufacturing...

    Date Posted: 10/09/2025 Recommended

  • Security Specialist - Contractor

    Pittsburgh, PA

    Position Tittle: Security Specialist (159343-1) Duration: Contract to Hire Work Location: Pittsburgh, PA or Strongsville, OH or Birmingham AL or Farmers Branch, TX or Phoenix, AZ Work Mode: Hybrid – (3 days in office, 2 remote) Years of Experience: 12+...

    Date Posted: 09/19/2025 Recommended

  • Senior Electrical Engineer

    Corpus Christi, Texas

    Job Title: Senior Electrical Engineer (PROPOSAL) Location: Corpus Christi or Houston, TX Type: 12 month Contract Compensation: $80.00 - $85.00 hourly Contractor Work Model: Onsite System One is currently seeking a Senior Electrical Engineer on a 12 mon...

    Date Posted: 11/05/2025 Recommended

  • IT Analyst - Loan Origination Systems

    Tulsa , Oklahoma

    System One is looking for a strong Technical/Business Analyst to join one of our partner's mortgage & loan teams. The ideal candidate must be experienced with Loan Origination Systems (LOS) in an enterprise setting. This role is located in Tulsa, Oklah...

    Date Posted: 12/01/2025 Recommended

  • SailPoint Developer

    Fort Belvoir, VA

    SailPoint Developer Fort Belvoir, VA - hybrid (2-3 days a week onsite) Secret Clearance is required to start Must be Security+ certified SailPoint Developer Role requires Java Development Experience. We are looking for candidates who are true developer...

    Date Posted: 12/11/2025 Recommended

  • Site Reliability Engineer (AWS)

    Baltimore , MD

    Site Reliability Engineer (AWS) Hybrid, Baltimore, MD Contract To Hire Hourly Rate: $72/hr. range. Benefits available Conversion Salary: $135,000 range annually, plus benefits Per Federal contract: US Citizenship Required Must be able to pass a Federal...

    Date Posted: 11/14/2025 Recommended

  • Lead Electrical Engineer - Electrical & Instrumentation

    Spring Grove, Pennsylvania

    Summary This position is responsible for supporting the business in Electrical and Instrumentation Engineering for the facility. The primary roles of this position are to manage and implement plant capital and major repair projects, provide day to day ...

    Date Posted: 12/12/2025 Recommended