Mid-Level ServiceNow Developer
Arlington, Wisconsin
Experience: 3
Category: Information Technology
Contractor Work Model: Remote
Brand: System One
Compensation Range: 60.00 Per Hour
Job ID: 383294
Date Posted: 11/10/2026
Shortcut: http://jobs.systemone.com/31q7WO
Job Title: Mid-Level ServiceNow Developer
Type: Contract
Work Model: Remote
W2 Hourly Rate: $60/hr. Range. Benefits available
Hours: 40 hours per week
Federal End Customer- US Citizenship and Background Check Required
Accepted Certifications (Must have at least one): CAD, CIS, or CTA
Our client is seeking a mid-level ServiceNow Developer to design, configure, and implement scalable ServiceNow solutions for complex client environments. The successful candidate will support the full implementation lifecycle, translate client mission and business needs into effective platform capabilities, provide technical expertise across ServiceNow configuration and scripting, and deliver demonstrations that validate solution progress and outcomes. This role requires hands-on ServiceNow implementation experience, strong requirements analysis and critical-thinking skills, and the ability to work effectively with Agile teams in a virtual delivery environment. Experience in a federal environment is a plus.
Responsibilities
- Design and implement ServiceNow solutions within the ServiceNow Customer Service Management suite, including custom applications, workflows, forms, UI policies, business rules, and integrations.
- Perform and lead end-to-end ServiceNow CSM implementation projects, from initial discovery through deployment and post-go-live support.
- Demonstrated experience configuring and customizing Case Management, Workspaces, Customer Service Portals, Knowledge Management, Service Catalog, Interaction Management, and Virtual Agent.
- Create and maintain client scripts, UI actions, script includes, scheduled jobs, and Flow Designer automations.
- Ensure that solutions follow ServiceNow best practices and meet maintainability and performance standards.
- Work with Business Analysts and stakeholders to translate business requirements into technical specifications.
- Lead technical workshops to review design, architecture, and configuration approaches.
- Support end-to-end project delivery, including sprint planning, testing, and deployment.
- Deliver tailored CSM solutions that align with client objectives, ensuring scalability, usability, and compliance with standards (e.g., FedRAMP, DoD IL-4/IL-5).
- Develop and configure other ServiceNow modules such as ITSM, SPM, IRM, HRSD, or custom scoped applications.
- Provide technical guidance to junior developers or project teams.
- Develop and support integrations using REST, SOAP, APIs, and IntegrationHub.
- Work with enterprise systems (e.g., Azure AD, HR, ERP, monitoring tools) to ensure secure data exchange.
- Troubleshoot issues, perform root cause analysis, and optimize system performance.
- Participate in peer code reviews and maintain version control standards (e.g., Git, ServiceNow Studio).
- Ensure compliance with security, privacy, and audit requirements.
- Create documentation of technical specifications, release notes, and solution designs.
- Coordinate with client stakeholders to understand mission needs and deliver in-progress and final capability demonstrations of ServiceNow implementations.
- Implement configurations and customizations across multiple customer environments while supporting Agile delivery in a virtual team setting.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or a related field.
- 6+ years of professional work experience, including 4+ years configuring and implementing ServiceNow platform capabilities or applications.
- Deep understanding of Customer Service Management concepts, including customer data foundation and case management.
- Proven experience implementing ServiceNow CSM for enterprise clients.
- Proven experience delivering at least one full-cycle ServiceNow implementation.
- Strong knowledge of JavaScript, Glide API, HTML/CSS, and ServiceNow platform architecture.
- Experience with Flow Designer, IntegrationHub, and Service Portal development.
- Hands-on experience with ServiceNow integrations and API-based data exchange.
- Strong understanding of ITIL and enterprise service management practices.
- Excellent problem-solving and debugging skills.
- Strong communication and client-facing presentation skills.
- Demonstrated experience using Agile DevSecOps techniques to implement and deploy
- ServiceNow Certified Implementation Specialist – Customer Service Management (CSM)
- ServiceNow Certified System Administrator.
System One, and its subsidiaries including Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we also offer eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
#LI- MM1
Ref: #856-Baltimore-S1
-
Sr. ServiceNow Developer - CSM
Reston, VA
Senior ServiceNow Developer (CSM) Location: Reston, VA (Hybrid) Duration: 9-Month Contract Employment Type: W2 Compensation: $83.33 Overview We are seeking a Senior ServiceNow Developer with strong experience in Customer Service Management (CSM) to sup...
Date Posted: 11/10/2026 Recommended
-
ServiceNow SPM Technical Consultant
x, Virginia
Job Title: ServiceNow SPM/Technical Consultant Job Type: 2 + year contract Work Model: Remote EST Clearance: Must be able to obtain Secret Clearance Our client is seeking an experienced ServiceNow Strategic Portfolio Management (SPM) Technical Consulta...
Date Posted: 10/22/2026 Recommended
-
Senior ServiceNow Developers (on-site)
Fort Meade, Maryland
Job Title: Senior ServiceNow Developers Location: Fort Meade, MD, Ogden, UT, or Scott AFB, IL Type: Contract Compensation: $65/hr. W2 Work Model: Onsite – onsite Security Clearance: Active Secret Clearance or higher (or eligible for Secret clearance) O...
Date Posted: 10/07/2026 Recommended
-
Senior ServiceNow Developers (on-site)
Belleville, Illinois
Job Title: Senior ServiceNow Developers Location: Fort Meade, MD, Ogden, UT, or Scott AFB, IL Type: Contract Compensation: $65/hr. W2 Work Model: Onsite – onsite Security Clearance: Active Secret Clearance or higher (or eligible for Secret clearance) O...
Date Posted: 10/07/2026 Recommended
-
Senior ServiceNow Developers (on-site)
Ogden , Utah
Job Title: Senior ServiceNow Developers Location: Fort Meade, MD, Ogden, UT, or Scott AFB, IL Type: Contract Compensation: $65/hr. W2 Work Model: Onsite – onsite Security Clearance: Active Secret Clearance or higher (or eligible for Secret clearance) O...
Date Posted: 10/07/2026 Recommended
-
Senior Infrastructure Automation Engineer
Washington, DC
Senior Infrastructure Automation Engineer Remote 12 month+ contract Federal End Customer – US Citizenship required Must be able to obtain a public trust clearance W2 Hourly Pay Rate: $80/hr. Range. Benefits available System One IT has a remote, 12 mont...
Date Posted: 09/25/2026 Recommended
-
Senior ServiceNow HRSD Architect
Vienna, VA
Job Title: Senior ServiceNow HRSD Architect Type: Contract Work Model: Remote Hours: 40.0 Responsibilities Participate in full software development life cycle: Analysis, Design, Configuration, Testing, Training, and Operational support Design, prototyp...
Date Posted: 09/16/2026 Recommended
-
Technical IT Project Manager
Merrifield, VA
Job Title: Technical IT Project Manager Location: Vienna, VA (Hybrid) Position Type: Multi-Year Contract About Our client is seeking an experienced Technical IT Project Manager to support large-scale enterprise technology programs within a leading memb...
Date Posted: 11/09/2026 Recommended
-
AI Engineer
Atlanta, Georgia
Job Title: AI Engineer Location: Atlanta, GA or the Washington, DC / Maryland / Virginia area Type: Direct Hire Compensation: $155,000.00 Work Model: Hybrid – onsite and remote Responsibilities Build and enhance production generative AI applications an...
Date Posted: 10/28/2026 Recommended
-
Customer Ops Coordinator (SAP)
Tampa, Florida
Job Title: Customer Ops Coordinator Location: Tampa, FL Work Model: Remote Hours: M-F 8am-5pm Pay Rate: $32/hr Type: Contract Responsibilities SAP Implementation & Business Process Design Support Customer Operations activities throughout the transition...
Date Posted: 10/29/2026 Recommended
-
Senior ServiceNow Custom Application Developer
Columbia, South Carolina
Job Title: Senior ServiceNow Custom Application Developer Location: Lafayette, LA, Knoxville, TN, Columbia, SC or Birmingham, AL Type: Permanent Full Time Responsibilities • Build and support scalable ServiceNow scoped applications and custom platform ...
Date Posted: 09/03/2026 Recommended
-
Senior ServiceNow Custom Application Developer
Birmingham, Alabama
Job Title: Senior ServiceNow Custom Application Developer Location: Lafayette, LA, Knoxville, TN, Columbia, SC or Birmingham, AL Type: Permanent Full Time Responsibilities • Build and support scalable ServiceNow scoped applications and custom platform ...
Date Posted: 09/03/2026 Recommended
-
Senior ServiceNow Custom Application Developer
Lafayette, Louisiana
Job Title: Senior ServiceNow Custom Application Developer Location: Lafayette, LA, Knoxville, TN, Columbia, SC or Birmingham, AL Type: Permanent Full Time Responsibilities • Build and support scalable ServiceNow scoped applications and custom platform ...
Date Posted: 09/03/2026 Recommended
-
Senior ServiceNow Custom Application Developer
Knoxville , Tennessee
Job Title: Senior ServiceNow Custom Application Developer Location: Lafayette, LA, Knoxville, TN, Columbia, SC or Birmingham, AL Type: Permanent Full Time Responsibilities • Build and support scalable ServiceNow scoped applications and custom platform ...
Date Posted: 09/03/2026 Recommended
-
AI Technical Program Manager
Leesburg, VA
Job Title: AI Technical Program Manager Location: Leesburg, VA Type: Contract (long-term) Compensation: $150- 200K Work Model: Hybrid – onsite and remote Responsibilities Lead and coordinate the implementation of ServiceNow AI Control Tower (AICT) proj...
Date Posted: 09/15/2026 Recommended
-
Asset Management Service Director
Chicago , Illinois
Job Title: Asset Management Service Director Location: Chicago, Illinois, United States Type: Direct Hire Compensation: $120,000 - $200,000.00 annually Contractor Work Model: Hybrid + Travel 20-60% Overview: The Service Director of Asset Manager is res...
Date Posted: 10/14/2026 Recommended
-
AWS Full Stack Java Developer
Columbia, South Carolina
Job Title: AWS Full Stack Java Developer Location: Columbia, South Carolina, United States Type: Direct Hire Work Model: Hybrid – onsite and remote Overview System One is seeking a AWS Full Stack Java Developer? to support the development, modernizatio...
Date Posted: 09/24/2026 Recommended
-
AWS Full Stack Java Developer
Knoxville, Tennessee
Job Title: AWS Full Stack Java Developer Location: Columbia, South Carolina, United States Type: Direct Hire Work Model: Hybrid – onsite and remote Overview System One is seeking a AWS Full Stack Java Developer? to support the development, modernizatio...
Date Posted: 09/20/2026 Recommended
-
Customer Service Representative
Madison Heights, Michigan
Job Title: Customer Service Representative Location: Madison Heights, MI Work Model: Onsite Hours: M-F 8am-5pm Pay Rate: $29/hr Type: 12-month contract Responsibilities Accountable for customer facing activities / customer experience, acting as a singl...
Date Posted: 11/05/2026 Recommended
-
Service Desk Coordinator
Vienna, VA
Job Title: Service Desk Coordinator Location: Vienna, VA Type: Contract Compensation: 29.00/hr Work Model: Hybrid – onsite and remote Responsibilities • Respond to inbound calls daily to provide technical support/troubleshooting • Provide support via w...
Date Posted: 10/25/2026 Recommended
-
Sr ServiceNow Product Owner
Reston, VA
Job Title: ServiceNow Sr Product Owner Type: Contract To Hire Compensation: $73/HR Contractor Work Model: Hybrid Must be USC/GC holder per client LOCATION: Hybrid - onsite 1-2x / week in Reston, VA. Onsite interview. System One is seeking a ServiceNow ...
Date Posted: 09/21/2026 Recommended
-
Senior Technical Project Manager- Digital/eCommerce
Knoxville, Tennessee
Job Title: Senior Technical Project Manager- Digital/eCommerce Location: Knoxville, Tennessee Type: Direct Hire Work Model: Hybrid Responsibilities Lead the planning, coordination, and execution of complex digital and e commerce initiatives involving m...
Date Posted: 10/26/2026 Recommended
-
Senior Product Analyst/System Analyst
Lafayette, Louisiana
Job Title: Senior Product Analyst/System Analyst Location: Lafayette, Louisiana Type: Permanent Full-Time Work Model: Onsite – onsite Overview System One is seeking an experienced Senior Product Analyst/Business System Analyst to support product and op...
Date Posted: 09/23/2026 Recommended
-
Operations Research Analyst - TS/SCI
Kirtland AFB, New Mexico
Job Title: Sr. Operations Research Analyst Location: Kirtland AFB, New Mexico Type: Contract To Hire Compensation: $130,000 Work Model: Onsite Hours: 40 hrs a week Clearance: TS/SCI Responsibilities Formulate mathematical or simulation models of proble...
Date Posted: 09/09/2026 Recommended
-
Enterprise Mulesoft Developer `
Ft Belvoir, Virginia
Job Title: Enterprise MuleSoft Integration Engineer / Architect Location: Ft. Belvoir, VA Work Model: Onsite – onsite Security Clearance: Secret clearance Responsibilities • Architect, design, build, and centrally manage an enterprise-grade, scalable M...
Date Posted: 10/07/2026 Recommended
-
OnCore Analyst II Sponsored Research
Pittsburgh, PA
Job Title: OnCore Analyst II Sponsored Research Location: Pittsburgh, PA Type: Direct Hire Work Model: Hybrid – onsite and remote Overview Under the direction of the Senior OnCore Administrator, this technical position contributes to the configuration,...
Date Posted: 09/18/2026 Recommended
-
ServiceNow Discovery Developer
Birmingham, Alabama
Job Title: ServiceNow Discovery Developer Location: Lafayette, LA, Knoxville, TN, Birmingham, AL or Columbia, SC Type: Permanent Full-Time Work Model: Onsite Overview System One is seeking a ServiceNow Discovery Developer to develop, customize, and sup...
Date Posted: 10/06/2026 Recommended
-
ServiceNow Platform Ops Engineer
Merrifield, VA
Job Title: ServiceNow Platform Ops Engineer Remote – offsite Responsibilities Administer and maintain ServiceNow production and non-production environments, ensuring optimal platform health, performance, and stability. Manage platform configurations, s...
Date Posted: 09/16/2026 Recommended
-
AWS Production Support Specialist
Lafayette, Louisiana
Job Title: AWS Production Support Specialist (Only W2) Location: Lafayette, LA, Knoxville, TN, Columbia, SC, Birmingham, AL Type: Direct Hire Responsibilities Provide customer-facing operational support for enterprise applications and data workflows wi...
Date Posted: 09/11/2026 Recommended
-
Marine Structural Engineer
Houston, Texas
System One is currently seeking an experienced Marine Structural Engineer to be based in Houston, TX as part of our dynamic and growing global Ports & Terminals (P&T) team, and to immediately support several major ongoing engagements with both public a...
Date Posted: 10/01/2026 Recommended
⚠️ Protecting Job Seekers from Identity Scams
At System One, your privacy and security are important to us. As job-related scams continue to target job seekers, we want to help you recognize and avoid common recruitment fraud. Identity theft scams often involve individuals, also known as "scammers," posing as recruiters or employers to obtain sensitive personal information, such as Social Security numbers, bank account details, or copies of driver’s licenses, with the goal of stealing identities, accessing financial accounts, or creating fraudulent accounts in a victim’s name.