Pega Analytics
Merrifield, VA
Experience: 0
Category: Information Technology
Contractor Work Model: Hybrid
Brand: System One
Job ID: 350996
Date Posted: 05/18/2026
Shortcut: http://jobs.systemone.com/WBwxBI
Job Title: Pega Analytics
Type: Contract
Contractor Work Model: Hybrid – onsite and remote
Responsibilities
- Support the development and execution of targeting strategies and marketing campaigns in channels enabled by Pega Customer Decision Hub (CDH).
- Build, launch, and optimize Next Best Action campaigns across inbound and outbound channels through member profiling, experimentation, and performance analysis.
- Own the day-to-day campaign operations lifecycle—from requirements and approvals through QA/testing, deployment, and post-launch monitoring and issue resolution.
- Partner with marketing product strategists, business stakeholders, compliance, and cross-functional agile teams to achieve positive member experience and business outcomes.
- Translate marketing requirements into CDH interaction strategies, targeting criteria, and personalization logic.
- Assist with coordinating and optimizing member communications across inbound and outbound channels.
- Create and refine user stories and documentation to support next best action implementations.
- Run simulations and perform basic analysis of decisioning results to evaluate performance and business impact.
- Troubleshoot routine Pega CDH issues and collaborate with technical teams to resolve integration or data concerns.
- Manage multiple marketing tasks and deliverables to ensure timely execution of initiatives.
- Working knowledge of Pega CDH, Salesforce Marketing Cloud, or similar ESP/decisioning technology platforms.
- Experience collaborating with cross-functional technical and business teams.
- Ability to quickly learn new concepts, tools, and technologies related to marketing decisioning and analytics.
- Familiarity with marketing campaign processes, data analysis, and lifecycle management.
- Experience with analytics tools or data platforms (e.g., SQL, Databricks, Tableau, Power BI).
- Strong analytical, problem-solving, and communication skills.
- Bachelor’s degree in Marketing, Business, or equivalent experience.
Ref: #851-Rockville-S1
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