Job Title: Product Owner
Location: Hybrid – 1 day per week in office – Baltimore, MD
Role Type: Contract
Contract Length: 4 months

PURPOSE:
Drives value to the business by building, managing, and maintaining a Product Backlog in collaboration with IT teams. Represents the business to the team and defines business purpose and value for them. Defines the details of what is to be done and the overall scope of the project for the product offering. Ensures that acceptance criteria are well-defined. Plays a key role in shaping the product direction, creating the feature(s), writing user stories, and innovating collaboratively through Joint Application Development (JAD) and other brainstorming sessions.

Qualifications
Experience:
3-5 years of experience as a Product Owner
1-2 years of experience from a Healthcare company
4 years’ experience business analysis, business development, solutions development, system analysis, technical design/development implementation or equivalent experience.

Education Level: Bachelor's Degree
Education Details: Product Management, Engineering, Information Technology or related field
In Lieu of Education
In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Preferred Qualifications
Advanced Degree

Licenses/Certifications
Certified Scrum Product Owner Preferred

Knowledge, Skills and Abilities (KSAs)
Proficient in Agile methodologies, principles, and procedures., Proficient
Ability to define and build product roadmap., Advanced
Ability to negotiate with all stakeholders, Advanced
Ability to manage stakeholders and their expectations., Advanced
Ability to recognize, analyze, and solve a variety of problems., Advanced


ESSENTIAL FUNCTIONS:
25% Develops and aligns the Product Roadmap to strategic goals by working with customers, both internal and external, as well as Stakeholders to analyze and document both business and technology needs.

25% Engages with the Agile development team in defining and maintaining Product Backlog epics and breaking them into features, user stories and acceptance criteria.

10% Informs business decisions by drafting key objectives and results, strategies, and ensures appropriate levels of data is optimized by and through the product.

10% Partners with product management and senior management to create, implement, and adjust the product to fit the company portfolio; represents the team while managing business with clients, users, and stakeholders.

10% Communicates the business' product needs to technologists, internal and external business partners, and is held accountable for the functionality and the adoption of the created product.

10% Articulates the value proposition to clients, internal and external business partners, and key stakeholders.

5% Researches and analyzes product roadmap, market, and users.

5% Helps advocate for and broaden team understanding of Agile methods, knowledge of new technologies and trends.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs. Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.


 

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.