Program Manager for a state licensed mental health permanent adult housing facility.

Summary:
We are seeking a mental health professional (LCSW or LMFT) for the position of Program Manager (an adult residential, state-licensed, service enriched facility and transitional housing program located on the grounds of Metropolitan State Hospital in Norwalk).

Responsibilities:

• Provide training to line staff, including training staff on DMH paperwork, CERTS charting, group work and using psycho-social rehabilitation interventions.
• Conduct rounds with Clinical Head of Services and with case managers to provide information regarding client updates, pending graduation, incidents, and interventions.
• Supervise case managers to ensure they are meeting deadlines, quotas, where both quality and quantity of work is emphasized.
• Participate in and / or lead peer audits and chart reviews.
• Conduct field based/online clinical interviews of potential clients from IMDs / hospital referrals.
• Present information regarding facility at monthly discharge meetings at IMDs.
• Facilitate two or more psycho-social rehabilitation groups per week.
• Participate in DMH and other community meetings as may be needed, including QIC and IMD and share information gleaned with staff.
• Provide supplemental supervision and training to Intake/Discharge Coordinator.
• Delegate or interface with staff of Full Service Partnerships (FSP) and other agencies to coordinate treatment and plan for clients’ discharge;
• Monitor FSP weekly log report of case managers.
• Participate in Managers Meetings / All Staff Meetings / Clinical Team Meetings and provide minutes as necessary.
• Conduct assessments with incoming clients, diagnose clients using interview and DSM V and ICD-10.
• Prepare and monitor annual Appraisal Needs & Services Plans and updates, as necessary for Community Care Licensing.
• Provide crisis intervention to assist in medical / psychiatric emergencies.
• Understand facility protocol in emergency situations.
• Provide clinical support to case managers through guidance, leadership, and training.
• Participate in weekly clinical supervision with Clinical Head of Services as needed.
• Attend trainings for further growth.
• Understand roles of staff to provide leadership to work toward program mission.
• Appropriately delegate and monitor assignments and duties to clinical staff.
• Participate in planning and implementing groups, parties, and other resident and/or staff activities.

Experience, Education, Skills and Abilities:

• LMFT or LCSW licensure a must with 3-5 years’ experience working with mentally ill persons in various settings.
• Experience in delivery of mental health and case management services and working in collaboration with adjunctive agencies in providing such services for residents.
• Knowledge of community resources, familiarity with vocational rehabilitation, independent living skills training, local housing resources, Community Care Licensing, DMH, SSA, DPSS, Medi-Cal and Medicare guidelines as pertinent to residents of the program.
• Excellent interpersonal and problem-solving skills while developing and maintaining relations with clients and staff.
• Must have excellent oral and written communication skills.
• Proficient computer skills (MS Word and Excel) and Database knowledge
• Must be willing to participate in additional training and meetings, as requested.
• Fingerprints and background must be cleared.
• Must provide own car, show proof of adequate automobile insurance, UI motorist coverage and evidence and maintenance of a safe driving record.

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, and MOUNTAIN, LTD., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.