Job Title: Senior Process Improvement Analyst
Location: Portage, MI
Type: 12 Month Contract
Compensation: $65 - $73/hr
Contractor Work Model: On-site

Responsibilities

• Lead business process mapping, modeling, and end-to-end process design initiatives using the Signavio BPM suite
• Develop and maintain process architecture frameworks, standards, and governance documentation
• Facilitate workshops and collaborative sessions with business stakeholders to document current and future-state processes
• Analyze business workflows to identify process gaps, inefficiencies, and improvement opportunities
• Drive adoption and consistent application of enterprise process standards and BPM best practices
• Partner with cross-functional teams to support operational excellence and continuous improvement initiatives
• Maintain accurate process documentation, repositories, and governance controls within Signavio
• Provide guidance and recommendations to stakeholders on process optimization and process governance strategies
• Support organizational efforts to strengthen process-oriented thinking and operational alignment across teams

Requirements

• Bachelor’s degree or equivalent practical experience
• Minimum of 4 years of experience in business process management, process improvement, or related disciplines
• Strong expertise in process architecture, process mapping/modeling, and end-to-end business process design
• Hands-on experience using the Signavio Business Process Management (BPM) suite
• Relevant Signavio BPM certifications
• Experience establishing and promoting process governance standards across business functions
• Strong communication, facilitation, and stakeholder engagement skills
• Ability to work independently with minimal supervision while applying sound professional judgment
• Strong attention to detail and analytical problem-solving skills

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #861-Cincinnati-S1