ServiceNow Lead
Pittsburgh, PA
Experience: 0
Category: Information Technology
Contractor Work Model: Hybrid
Brand: System One
Job ID: 341540
Date Posted: 09/23/2025
Shortcut: http://jobs.systemone.com/B5Ix4n
Position Title: ServiceNow Lead
Provide locations/flexible work by preference: Pittsburgh and Cleveland are top preferences, but open to all hubs including the additional satellite hubs.
Pittsburgh PA - Two PNC Plaza
620 Liberty Ave
Pittsburgh, PA 15222
Cleveland OH - Strongsville Technology Center
8100 Mohawk Dr.
Strongsville, OH 44136
Birmingham AL - Birmingham - Brock
701 32nd St. South
Birmingham, AL 35233
North Texas Market TX - Dallas Innovation Center - Luna Rd
11511 Luna Rd
Farmers Branch, TX 75234
Phoenix - Biltmore
2850 E Camelback Rd
Phoenix AZ 85016
Rocky Mount, NC
131 N Church St
Rocky Mount, NC
Miamisburg OH - Miamisburg Campus Bldg 1
3232 Newmark Dr.
Miamisburg, OH 45342-5421
Philadelphia/SNJ - PA - 1600 Market Street
1600 Market Street
Philadelphia, PA 19103
Jacksonville FL - Jacksonville Building
5011 Gate Parkway, Bldg 200/Ste. 300
Jacksonville, FL 32256
Ability to work remote: Hybrid - 3 days in office, 2 Remote
Travel: Occasional travel to Pittsburg if not located in Pittsburg for team meetings and team collaboration
Intended length of Assignment:12 Months
Potential for Contract Extension: Yes
Function of the Group: Combination of mitigating risk, reduce costs, and generate revenue
Initiatives/Projects: ServiceNow platform and Cloud Accelerate
Industry background: Banking/financial background or highly regulated industries is a plus
Roles and Responsibilities:
- Support the design, development, testing, and implementation of ServiceNow Cloud Accelerate
- Develop ServiceNow Cloud Accelerate solution while following best practices.
- Work with clients to understand requirements
- Offer creative ideas to solve challenges
- Communicate technical information to different audiences
- Help with writing clear documentation
- Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
- Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users
- Implement software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
- Contribute to the design and implementation of new products and features while also enhancing the existing product suite
- Be a mentor for colleagues and help promote knowledge-sharing
- Agile development lifecycle - need to understand how the lifecycle works
- Ability to develop in Java Script
- ServiceNow
- ServiceNow product implementations
- ITOM Cloud Accelerate experience
- Agile Methodologies
- JavaScript
- Ansible development
- Python
- No education required, experience in lieu of education
- ServiceNow System Administration Certified is a plus
- agile methodologies
- ITOM Cloud Accelerate experience
- JavaScript
- ServiceNow
- servicenow product implementations
Ref: #404-IT Pittsburgh
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