Technical Support Analyst II
Tulsa , Oklahoma
Experience: 2
Category: Information Technology
Contractor Work Model: Onsite
Brand: System One
Shift: On-Site
Job ID: 344358
Date Posted: 12/19/2025
Shortcut: http://jobs.systemone.com/9Ltsse
Overview
We are seeking a skilled and customer-focused Help Desk II Technician to provide advanced technical support to end-users. This role serves as the escalation point for complex issues that cannot be resolved at the Tier I level. The ideal candidate will have strong troubleshooting abilities, excellent communication skills, and the ability to work independently while supporting a wide range of IT systems and applications.
Key Responsibilities
- Technical Support
- Provide second-level support for hardware, software, and network issues.
- Troubleshoot and resolve escalated tickets from Help Desk I staff.
- Assist with installation, configuration, and maintenance of desktop systems and applications.
Qualifications
Ref: #208-Rowland Tulsa
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