Web Conferencing Specialist (Remote/Part-Time)
Ijamsville, MD
Experience: 2
Category: Information Technology
Brand: ALTA IT Services
Job ID: 319569
Date Posted: 05/01/2024
Shortcut: http://jobs.systemone.com/GPEztv
Web Conferencing Specialist
2 year contract part-time | 10 hours per week
Fully Remote
ALTA ITS is looking for a Web Conferencing Specialist to work 10 hours a week remote for a large government contractor.
Support is required, on an as-needed basis to assist the CO with planning, hosting, and post-event tasks associated with live web conferences to support CO clients. The CO will provide specific assignments via email or conference call. Project assignments shall vary in size from a meeting with a small audience to a multi-day workshop with several hundred attendees.
Interested candidates should be comfortable working with Zoom, MS Teams, and Webex. Successful candidate will be a self-motivated individual who demonstrates meticulous attention to detail and quality.
Responsibilities:
Web Conference Planning
- Schedule web conferences for clients across multiple platforms, including Zoom, WebEx and Microsoft Teams
- Plan for web conferences event needs including break-out sessions, polling, multiple speakers’ presentations
- Advise on available options to ensure presenters’ and participants’ best experience
- Set up event invitations and/or registration pages
- Ensure presentation materials are received for event—in correct format
- Schedule and host practice sessions prior to live events
- Create Run-Of-Show for host
- Serve as the meeting technical host to provide technical support during live events
- Provide a brief verbal introduction, using provided scripts
- Troubleshoot during web conferences to resolve issues and assist presenters and participants
- Run polls and manage breakouts, when needed
- Share links in the chat, when needed
- Record events when required
- Provide/coordinate event recording files/links when required
- Order transcripts
- Collaborate with NREL teams to document issues during web conference and help resolve for future events
Requirements:
- 1-2 years’ experience working with Zoom, WebEx and Microsoft Teams platforms experience per the tasks noted above
- Experience working with subject matter experts/web conference presenters
- Ability to handle stressful situations with a calm demeanor
- Problem solving approach to troubleshooting
- Client service mindset
- Collaborates well with teams
- Ability to multi-task, planning for multiple events in parallel
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, and MOUNTAIN, LTD., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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