Digital Support Specialist

Darien, CT

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Type: Contract

Experience: 0

Category: Scientific & Clinical

Contractor Work Model: Onsite

Brand: Joulé

Compensation Range: 30.00 Per Hour

Job ID: 345577

Date Posted: 01/28/2026

Shortcut: http://jobs.systemone.com/mRY8yb


Job Title: Salon Operations & Digital Support Specialist
Location: Darien, CT
Hours/Schedule: Monday–Friday, 8 am to 5 pm
Type: 12 month contract (Temporary – no extension)

Overview

The Salon Operations & Digital Support Specialist provides hands-on operational and technical support within a hair testing salon during a period of system and process advancement. This role blends front-of-house support with Excel-driven digital solutions, translating day-to-day salon needs into practical, scalable improvements.

Responsibilities

  • Support daily salon operations, including answering phones, scheduling appointments, greeting volunteers, and providing front-of-house assistance.

  • Partner with stylists, technicians, and salon leadership to observe workflows, identify pain points, and capture improvement opportunities.

  • Design, improve, and maintain Excel-based tools for tracking, reporting, and basic automation.

  • Support implementation and adoption of new software and systems, ensuring usability and data quality.

  • Develop simple digital solutions that streamline processes and improve team efficiency.

  • Assist with documentation, process mapping, and creation of basic computer training materials.

Qualifications

  • Advanced proficiency in Microsoft Excel, including formulas, data organization, and reporting; automation experience a plus.

  • Strong ability to learn and adapt quickly to new software, tools, and systems.

  • Highly organized, detail-oriented, and process-focused.

  • Strong listening skills with a proactive, solution-oriented mindset.

  • Ability to balance administrative responsibilities with technical problem-solving.

  • Professional, friendly, and confident working in a salon and consumer-facing environment.

Benefits

System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.



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