Customer Order Management Representative

Nashville, TN

Apply Apply with LinkedIn
Save

Type: Contract

Experience: 0

Category: Administrative & Clerical

Contractor Work Model: Hybrid

Brand: System One

Job ID: 346753

Date Posted: 02/24/2026

Shortcut: http://jobs.systemone.com/rfHvUG


Customer Order Management Specialist
Pay Rate: $24/hour - Schedule: 7:00 AM–4:00 PM or 8:00 AM–5:00 PM
Work Arrangement: Hybrid (3 days onsite – Monday, Tuesday + 1 additional required in-office day; 2 days remote)

Position Overview

The Customer Order Management Specialist acts as the single point of contact for assigned customer accounts, managing the full order lifecycle to ensure timely and accurate order processing. This is not a call center role.

The role requires strong customer service skills within a supply chain or order management environment, working closely with customers to monitor and manage order status while meeting service level expectations.

Key Responsibilities

Order Lifecycle Management

  • Manage assigned customer accounts from new customer setup through order fulfillment

  • Enter, modify, and track customer orders

  • Ensure orders are processed and shipped by agreed deadlines

  • Support logistics coordination when required

  • Maintain accurate documentation throughout the process

Customer Support & Communication

  • Serve as single point of contact for customers, distribution centers, and manufacturing plants

  • Provide proactive updates and continuous communication

  • Resolve complex customer inquiries through research and system knowledge

  • Escalate issues appropriately while documenting all actions

  • Maintain accurate records of all interactions in internal systems

Compliance & Documentation

  • Ensure compliance with export policies and shipping regulations

  • Compile required export/shipping documentation

  • Support credit and debit processes

  • Utilize SOX knowledge when applicable

Quality & Process Improvement

  • Liaise with manufacturing/aftermarket teams regarding quality concerns

  • Submit Material or Process Non-Conformance claims via Quality Management System

  • Support supervisor during customer visits

  • Prepare and distribute internal and customer reports

  • Participate in or lead process improvement initiatives

  • Support departmental goals and performance metrics

Required Qualifications

  • Minimum 1 year of relevant experience

  • Experience in customer order management or supply chain environment

  • Strong communication skills

  • Familiarity with Excel

  • Experience with credit and debit transactions

  • Understanding of SOX compliance

  • Knowledge of Quality Management Systems (preferred)

Top 3 Skills

  1. Strong communication skills

  2. Supply chain/order management experience

  3. Excel proficiency

Apply with an update CV.

Ref: #193-Precision Oakridge

  • Customer Service Representative

    Pittsburgh, Pennsylvania

    Job Title: Customer Service Representative Location: Pittsburgh, Pennsylvania Hours / Schedule: 1st shift, Monday - Friday, onsite Type: Contract Responsibilities Plans and executes expedient and efficient processing of customer orders in the SAP syste...

    Date Posted: 01/09/2026 Recommended

  • Supply Chain Manager

    York, PA

    Are you a strategic supply chain leader who thrives in a fast-paced manufacturing environment? Do you enjoy turning complexity into clarity and building systems that balance cost, quality, delivery, and growth? If so, we want to hear from you. We’re lo...

    Date Posted: 02/04/2026 Recommended

  • SAP Compliance Analyst

    Denver, CO

    Job Title: SAP Compliance Analyst III Location: Denver CO (Travel Required 25–50%) Contract Duration: 12 Months Compensation: $65–70/HR Work Model: Hybrid with 2 remote days (Full-time onsite during travel weeks) The SAP Compliance Analyst III will sup...

    Date Posted: 02/25/2026 Recommended

  • Office Manager / Creative Admin

    New York, NY

    Job Title: Office Manager / Creative Admin Location: New York, NY Type: Contract (1 year) Compensation: $40 - $50 hourly Contractor Work Model: Hybrid, 3-4 days/week in the Soho office Hours: 25-30 hours/week (5-6 hours/day) typical start between 9:00-...

    Date Posted: 02/17/2026 Recommended

  • CAD Programmer

    Sea Girt, New Jersey

    Job Title: CAD Programmer / Production Scheduler Location: Bridgewater, New Jersey Type: Contract-to-Hire Compensation: $60000 - $70000 annually Contractor Work Model: Onsite (Bridgewater, NJ) Hours: Monday - Friday, 7:00 AM - 4:00 PM or 5:00 PM CAD Pr...

    Date Posted: 02/26/2026 Recommended

  • Global Supplier Quality Management Representative

    Indianapolis, IN

    Job Name: Global Supplier Quality Management Representative Location: Indianapolis, IN Work Schedule: Mon - Fri 8am - 5pm Pay Range: $32.60 - $38.35 Type: Contract, Potential for extension or conversion to permanent Overview: The Global Supplier Qualit...

    Date Posted: 12/08/2025 Recommended

  • Contractor Services Coordinator

    Bellevue, WA

    Job Title: Contractor Services Coordinator – Contract Company: System One Location: ONSITE_ Bellevue, WA Pay Range: $37 – $74 per hour Position Overview System One is seeking a onsite Contractor Services Coordinator to support the effective management ...

    Date Posted: 02/20/2026 Recommended

  • Trial Product Handling Lead

    Plainsboro, New Jersey

    Job Title: Trial Product Handling Lead Location: Plainsboro, New Jersey Type: Contract Overview The Trial Product Handling Specialist is responsible for ensuring accurate trial product handling from start-up to close-out for investigational sites inclu...

    Date Posted: 02/27/2026 Recommended

  • QC Supervisor - Metal Parts & Powder Coating

    Riverton, New Jersey

    Job Title: Quality Control Supervisor (Metal Parts & Powder Coating) Location: Cinnaminson, NJ Type: Direct Hire Compensation: $80,000 - $115,000 annually (depending on experience) Hours: Monday - Friday, 7:00 AM - 3:30 PM. Some overtime is expected. Q...

    Date Posted: 02/04/2026 Recommended

  • Customer Service Representative & (PM) Sales

    Hackettstown, NJ

    Job Title: Customer Service Representative & Preventive Maintenance (PM) Sales Location: Hackettstown, NJ Type: Contract To Hire Compensation: $20 - $23/hr Contractor Work Model: Onsite Hours: 8:30 AM- 5 PM Responsibilities: The primary responsibility ...

    Date Posted: 02/27/2026 Recommended

  • Business Support Coordinator, Customer Logistics

    Ewing, New Jersey

    Job Title: Business Support Coordinator, Customer Logistics Location: Ewing, NJ Type: Contract (6 months, possible extension) Compensation: $25/hour Contractor Work Model: Hybrid Hours: Monday through Friday (8AM to 430PM) Business Support Coordinator,...

    Date Posted: 02/23/2026 Recommended

  • Amazon Shipping Specialist

    Lakewood, NJ

    Job Title: Amazon Shipping Specialist Location: Lakewood, NJ Type: Contract To Hire Compensation: $20.00 - $25.00 hourly Contractor Work Model: Onsite Hours: 9:00 AM-5:00 PM | Monday-Friday Amazon Shipping Specialist Job Duties: Monitor, track, and mai...

    Date Posted: 01/23/2026 Recommended

  • Senior Associate Scientist - Sample Management

    Tarrytown, NY

    Job Title: Senior Associate Scientist - Sample Management Location: Tarrytown, NY Type: Contract Compensation: $45 - $55 hourly Contractor Work Model: Onsite Hours: 9 AM- 5 PM M-F Responsibilities: Sample management and transfers Maintain orderly and a...

    Date Posted: 02/13/2026 Recommended

  • CAD Programmer / Production Scheduler

    Sea Girt, New Jersey

    Job Title: CAD Programmer / Production Scheduler Location: Sea Girt, New Jersey Type: Contract-to-Hire Compensation: $60000 - $70000 annually Contractor Work Model: Onsite Hours: Monday - Friday, 7:00 AM - 4:00 PM or 5:00 PM CAD Programmer & Production...

    Date Posted: 02/26/2026 Recommended

  • Assistant Expeditor-Administrative

    Katy, Texas

    Job Title: Assistant Expeditor-Administrative Location: Katy, Texas Type: Contract To Hire Compensation: $20 - $26 hourly Contractor Work Model: Onsite M-F 8am-5pm Company Overview A leading Engineering, Procurement, and Construction (EPC) contractor s...

    Date Posted: 02/25/2026 Recommended

  • Commercial Assistant

    Hackettstown, NJ

    Job Title: Commercial Assistant Location: Hackettstown, NJ Hours / Schedule: 8:30 AM - 5 PM, Monday - Friday, onsite Type: Contract To Hire Compensation: $21 - $23 per hour Responsibilities The Commercial Assistant will be responsible for assisting the...

    Date Posted: 02/17/2026 Recommended

  • Operations Support Specialist

    Maryville, Tennessee

    As an Operations Support Specialist, you will be responsible for specific administrative tasks and projects that will support various areas of plant operations. You will be responsible for assisting in managing logistics, materials, supply chain, produ...

    Date Posted: 02/09/2026 Recommended

  • Service Administrator - III

    New Hudson, MI

    Job Title: Service Administrator - III Location: New Hudson, MI / Onsite Schedule: Monday–Friday, 9:00 AM – 5:00 PM The Service Administrator serves as the first point of contact for customers at the branch. This role promotes quality customer service,...

    Date Posted: 02/23/2026 Recommended

  • Project Engineer 4 (Nuclear QA/ASME Sect III)

    Corvillas, OR

    Job Title: Project Engineer 4 (Nuclear QA/ASME Sect III) Location: Corvillas, OR Type: Direct Hire Contractor Work Model: Remote, with occasional travel System One is actively seeking a full time, direct hire QA Project Engineer with strong commercial ...

    Date Posted: 02/27/2026 Recommended

  • Avionics Inspector

    Owasso , OK

    Job Title: Avionics Inspector Position Summary: System One is partnering with our client in search of an Avionics Inspector. This position plays a vital role in ensuring the safety, reliability, and quality of the company's avionics components, assembl...

    Date Posted: 02/04/2026 Recommended

  • QA Associate

    Morristown, New Jersey

    Job Title: QA Associate Location: Florham Park area (Hybrid) Hours / Schedule: 9am - 5pm Type: Direct Hire The QA Associate will support Quality and Regulatory functions by coordinating technical documentation and managing sampling activities (NON-LAB)...

    Date Posted: 02/13/2026 Recommended

  • International Freight Sales

    Pittsburgh, Pennsylvania

    Job Title: International Freight Sales Location: REMOTE Type: Direct Hire Compensation: 100-125K + Commission Contractor Work Model: REMOTE Objective Drive revenue growth by developing and managing a portfolio of cross-border logistics accounts. Identi...

    Date Posted: 01/14/2026 Recommended

  • Service Administrator

    Chesapeake, VA

    Job Title: Service Administrator Location: Chesapeake, VA (Onsite) Schedule: Monday–Friday | 7:30 AM – 4:30 PM Experience Required: 1–2 years Job Overview The Service Administrator serves as the first point of contact for customers, delivering high-qua...

    Date Posted: 02/04/2026 Recommended

  • Quality Assurance / Regulatory Affairs (QA/RA) Manager

    Jersey City, New Jersey

    QA/RA Manager - Medical Device Manufacturing (PRP Products) Location: Jersey City, NJ Employment Type: Direct Hire Compensation: $100,000 – $130,000 annually Schedule: On-site, Monday–Friday Reports to: President & CEO About the Role This role is with ...

    Date Posted: 02/03/2026 Recommended

  • Talent Acquisition Recruiter I

    San Antonio, TX

    Talent Acquisition Recruiter San Antonio, TX Start Date: ASAP Duration: 6 months. Contract to Direct Hire Possible Pay Rate: $25.00 Work Schedule: Monday - Friday 8am - 5pm Position Summary: The primary function of this position is to deliver a high le...

    Date Posted: 02/09/2026 Recommended

  • Clinical Research Coordinator

    Augusta, Georgia

    Job Title: Clinical Research Coordinator Location: Augusta, GA, 100% Onsite Schedule: Monday–Friday Type: Contract- 6 months with the possibility of extension A leading healthcare research organization is seeking a Clinical Research Coordinator to supp...

    Date Posted: 02/18/2026 Recommended

  • Global Trade and Compliance Manager

    Lakewood, CO

    Job Title: Global Trade Compliance Manager Location: Lakewood, CO Hours/Schedule: Standard business hours Compensation: $110,900-$138,600 base salary + 10% target bonus Type: Direct Hire Overview A global medical technology organization is seeking a Gl...

    Date Posted: 01/06/2026 Recommended

  • Piping Expeditor

    Katy, Texas

    Job Title: Piping Expeditor Location: Katy, Texas (77493) Type: Contract To Hire Compensation: $24 - $31 hourly Contractor Work Model: Onsite, M-F 8am-5pm Company Overview A leading EPC contractor specializing in turnkey engineering, procurement, fabri...

    Date Posted: 02/25/2026 Recommended

  • Senior Accountant

    Oklahoma City, Oklahoma

    Job Title: Senior Accountant Location: Oklahoma City, Oklahoma Type: Contract To Hire Compensation: $35 - $40 hourly Contractor Work Model: Onsite Senior Accountant – Manufacturing Position Summary System One is seeking an experienced Senior Accountant...

    Date Posted: 02/26/2026 Recommended

  • Financial Analyst

    Vienna, VA

    Financial Analyst Hybrid in Vienna, VA Contract Description: The Business Unit Financial Analyst will provide essential financial and analytical support. This role requires a strong understanding of accounting principles, the ability to differentiate c...

    Date Posted: 02/26/2026 Recommended