Customer Service Representative
Mt. Olive, NJ
Experience: 0
Category: Customer Service
Contractor Work Model: Hybrid
Brand: System One
Compensation Range: 26.00 Per Hour
Job ID: 381905
Date Posted: 10/13/2026
Shortcut: http://jobs.systemone.com/skZrzj
Job Title: Customer Service Representative
Location: Mt. Olive, NJ
Type: Contract To Hire
Compensation: $26.00
Work Model: Hybrid – onsite and remote
Hours: 8am - 5pm, Mon - Fri, 40 hours per week
Overview:
The customer service representative ensures excellence in customer care through collaboration with the sales, planning, procurement, production, and shipping teams by providing comprehensive sales support and professional and prompt customer service for a defined account base.
Responsibilities:
- Coordinate all sales activities associated with a defined customer base
- Access multiple computer systems to enter and retrieve information to process orders
- Receive and process orders from customers, sales representatives, and customer portals
- Enter and maintain customer information and instructions into database system
- Collaborate with sales team on all issues associated with the corresponding customer base
- Ensure customer special requirements, such as labeling, packaging, documents, are entered into operating system and communicated to relevant departments
- Confirm pricing, inventory availability, ship date, and any other applicable information to customers in a timely manner via email, telephone, or fax
- Follow FIFO standard for lot selection in accordance with packaging and customer approved lots
- Verify that customer-specific documentation has been provided for all orders or pre-shipment or co-shipment samples
- Prioritize orders with shipping and sampling personnel to ensure the dispatch of high-priority orders
- Keep customers proactively informed about the status and progress of orders, taking appropriate actions to meet promised ship dates and prevent delays
- Take initiative to perform thorough investigation of any matter related to sales of the customer base, by collecting data, presenting facts, and providing suggestions for follow-up and resolution
- Maintain continual contact with customers regarding pending sales issues and once resolved, contact customer to ensure matter was resolved to customer’s satisfaction
- Coordinate with sales persons to obtain forecasts from customers and distribute this information to procurement/planning team
- Attend training sessions, meetings, and travel locally to customer sites for computer/portal training as required
- Respond to customer inquiries on billing issues and coordinate resolution with appropriate departments
- Process customer complaints in ETQ, handle credits as necessary after appropriate authorization, and organize return of goods if necessary
- Coordinate with sales leadership and executive management to define post-sales support initiatives
- Act as liaison between sales, quality control, regulatory, shipping, and receiving
- Participate in evaluation and improvement of metrics data
- Act as back-up to other customer service representatives and the customer and sales support specialist in case of absence or vacation
- Handle any related customer service or customer and sales support projects assigned
Requirements:
- High School Diploma or GED
- Fluency in English
- Knowledge of Microsoft Office; Word, Excel, PowerPoint, Office 365
- 2 years of prior working experience in a customer service role
Preferred:
- College degree in related field
- Advanced knowledge of Oracle/Excel/Office 365/Word
- 2+ years of prior work experience in the customer service department of a fragrance/flavor company
System One, and its subsidiaries including Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
#M1
#LI-TE1
Ref: #562-Joule Staffing - Edison
-
Regional Sales Assistant (CSR)
Denver, Colorado
Job Title: Regional Sales Assistant (CSR) Location: Denver, CO Type: Contract to hire Compensation: $26.00 - $27.00 Work Model: Onsite Hours: 8:00 AM to 4:45 PM We are seeking a detail-oriented Regional Sales Assistant (Customer Service Representative)...
Date Posted: 09/24/2026 Recommended
-
Outside Sales Representative
Wheatland, Pennsylvania
Job Title: Outside Sales Representative Location: Wheatland, PA Type: Full-time Compensation: $75,000.00 - $95,000.00 Work Model: Remote – offsite Hours: 40.0 hours per week (scheduled days/times not specified) Responsibilities Present and sell product...
Date Posted: 10/06/2026 Recommended
-
Regional Sales Assistant (CSR)
Fairless Hills, PA
Job Title: Regional Sales Assistant (CSR) Location: Fairless Hills, PA Type: Contract Compensation: $24.00 - $27.00 Work Model: Onsite Hours: 8:00 AM to 4:45 PM Responsibilities Provide administrative support to the Regional Sales team Process customer...
Date Posted: 09/24/2026 Recommended
-
Inside Sales Representative
Wheatland, Pennsylvania
Job Title: Inside Sales Representative Location: Wheatland, PA Type: Full-time Compensation: $60,000.00 - $75,000.00 Work Model: Hybrid – onsite and remote Hours: 40.0 hours/week Responsibilities Manage incoming sales calls, complete initial intake, an...
Date Posted: 10/06/2026 Recommended
-
Technical Business Development Manager
Leetsdale, PA
Job Title: Technical Business Development Manager Overview An industrial manufacturer is hiring a Technical Business Development Manager to expand revenue within an engineered product portfolio. This role is focused on developing new business, expandin...
Date Posted: 09/23/2026 Recommended
-
Service Dispatcher - HVAC / Plumbing Service
Houston, TX
Job Title: Service Dispatcher - HVAC / Plumbing Service Location: Houston, TX Type: Direct Hire Compensation:$52,000 - 66,000 annually Work Model: Onsite Overview System One is seeking an organized, detail-oriented, and customer-focused Service Dispatc...
Date Posted: 08/31/2026 Recommended
-
Account Manager (Health Insurance Producer's License)
Baltimore, MD
Location: Primarily Remote (Candidates must reside in DC, MD, VA, PA, DE, or WV) Type: Contract (W-2) Compensation: $34.02 per hour Travel: Up to 70% travel during Open Enrollment season Overview We are seeking an Account Manager II to serve as a trust...
Date Posted: 10/07/2026 Recommended
-
Professional Recruiter
Sandy Springs, GA
Job Title: Professional Recruiter Location: Sandy Springs, GA Type: Direct Hire Compensation: Work Model: Hybrid – onsite and remote Hours: 40.0 Overview System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outs...
Date Posted: 07/28/2026 Recommended
-
Building Automation Sales Representative
Houston, TX
Job Title: Building Automation Sales Representative Location: Houston, TX Type: Direct Hire Compensation: $80,000.00 - $130,000.00 Work Model: Hybrid – onsite and field Overview Our Client is a Houston-based Building Automation Systems (Automated Logic...
Date Posted: 07/29/2026 Recommended
-
Business Development Executive
New York , New York
Global leader in Cosmetic Packaging Solutions, is looking for a Business Development Executive Company Summary: Over 60 years of serving beauty brands around the world and a reputation for innovation, quality, and customer-focused service. We design an...
Date Posted: 10/12/2026 Recommended
-
Sales Representative/Business Consultant -Knoxville, TN
Knoxville, Tennessee
Job Title: Sales Representative - Business Consultant Location: Knoxville, TN Type: Full-time Overview Our client, a global leader in the fintech and payments space, is seeking a dynamic Sales Representative to join their team. In this role, you will w...
Date Posted: 10/02/2026 Recommended
-
Sales Representative/Business Consultant -Lafayette, LA
Lafayette, Louisiana
Job Title: Sales Representative - Business Consultant Location: Lafayette, LA Overview Our client, a global leader in the fintech and payments space, is seeking a dynamic Sales Representative to join their team. In this role, you will work closely with...
Date Posted: 10/02/2026 Recommended
-
Sales Representative/Business Consultant -Jacksonville, FL
Jacksonville, Florida
Job Title: Sales Representative/Business Consultant - Jacksonville, FL Location: Jacksonville, Florida Overview Our client, a global leader in the fintech and payments space, is seeking a dynamic Sales Representative to join their team. In this role, y...
Date Posted: 10/02/2026 Recommended
-
Sales Representative/Business Consultant -Lake Charles, LA
Lake Charles, Louisiana
Job Title: Sales Representative - Business Consultant Location: Lake Charles, LA Our client, a global leader in the fintech and payments space, is seeking a dynamic Sales Representative to join their team. In this role, you will work closely with resta...
Date Posted: 10/02/2026 Recommended
-
Sales Representative/Business Consultant -Shreveport, LA
Shreveport, Louisiana
Job Title: Sales Representative - Business Consultant Location: Shreveport, LA Overview Our client, a global leader in the fintech and payments space, is seeking a dynamic Sales Representative to join their team. In this role, you will work closely wit...
Date Posted: 10/02/2026 Recommended
-
Recruiter
Blue Bell, PA
Job Title: Recruiter Location: Blue Bell, PA Type: Direct Hire Compensation: $50,000 plus commissions & bonuses Work Model: Hybrid - 3 days onsite, 2 days remote Responsibilities Sourcing and Recruitment: Utilize various tools and platforms to identify...
Date Posted: 09/18/2026 Recommended
-
Recruiter
Edison, NJ
Job Title: Recruiter Location: Edison, NJ Type: Direct Hire Compensation: $50,000 plus commissions & bonuses Work Model: Hybrid - 3 days onsite, 2 days remote Responsibilities Sourcing and Recruitment: Utilize various tools and platforms to identify an...
Date Posted: 09/18/2026 Recommended
-
Recruiter
Edison, NJ
Job Title: Recruiter Location: Edison, NJ Type: Direct Hire Compensation: $50,000 plus commissions & bonuses Work Model: Hybrid - 3 days onsite, 2 days remote Responsibilities Sourcing and Recruitment: Utilize various tools and platforms to identify an...
Date Posted: 09/18/2026 Recommended
-
Professional Recruiter
Phoenix, AZ
Job Title: Professional Recruiter Location: Phoenix, AZ Work Model: Hybrid – onsite and remote System One helps organizations execute their complex, mission-critical initiatives through our outsourced services and workforce solutions. The benefits of j...
Date Posted: 09/03/2026 Recommended
-
Laboratory Customer Service Representative
Minneapolis, MN
Job Title: Laboratory Customer Service Representative Location: Minneapolis, MN Type: Contract Work Model: Hybrid – onsite and remote Hours: 37.5 hours per week Overview Global food manufacturer is looking for a motivated and experienced Customer Servi...
Date Posted: 10/07/2026 Recommended
-
Sales Representative/Business Consultant -Pittsburgh, PA
Pittsburgh, Pennsylvania
Job Title: Sales Representative/Business Consultant - Pittsburgh, PA Location: Pittsburgh, PA Our client, a global leader in the fintech and payments space, is seeking a dynamic Sales Representative to join their team. In this role, you will work close...
Date Posted: 10/08/2026 Recommended
-
Sales Representative/Business Consultant -San Antonio, TX
San Antonio, Tennessee
Job Title: Sales Representative - Business Consultant Location: San Antonio, TX Overview Our client, a global leader in the fintech and payments space, is seeking a dynamic Sales Representative to join their team. In this role, you will work closely wi...
Date Posted: 10/02/2026 Recommended
-
Project Manager – Valve Services & Testing
Spartanburg, SC
Project Manager – Valve Services & Testing Location- Spartanburg, SC Direct Hire $80-$140 based on experience. NWS is seeking an experienced Project Manager – Valve Services & Testing to support valve repair, testing, and service projects for customers...
Date Posted: 10/07/2026 Recommended
-
Senior Project Order Associate
Cumberland, MD
Job Title: Senior Project Order Associate Type: Contract to hire Location: Cumberland, MD Pay Rate: $21-25/hour Schedule Monday - Friday 6:30 AM - 3PM Overview Specialty Chemical Company is seeking a Project Order Associate to join their team on a cont...
Date Posted: 09/16/2026 Recommended
-
Brand Manager
Neptune, New Jersey
Job Title: Brand Manager Location: Neptune, New Jersey (Onsite) Type: Direct Hire Compensation: $75,000-$100,000 pending overall experience Lead the development and commercialization of new products and line extensions for the Dog & Cat BU portfolio, d...
Date Posted: 07/23/2026 Recommended
-
Practice Group Administrator
Charlotte, NC
Job Title: Practice Group Administrator Location: Charlotte, NC Compensation: Hourly wage Work Model: Hybrid – onsite and remote System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workf...
Date Posted: 08/26/2026 Recommended
-
Sales Manager
Cypress, CA
Global Power Tool Manufacturer seeking a Sales Manager Position Description Overview: Major global hand tool, power tool, power equipment and shop equipment supplier selling both branded as well as private branded products is looking for a Manager of S...
Date Posted: 08/07/2026 Recommended
-
HR Assistant
Pittsburgh, PA
Job Title: HR Assistant Location: Pittsburgh, PA Type: Direct Hire Contractor Work Model: Onsite SUMMARY: The Human Resources Assistant is responsible for providing Human Resources support to assigned functional areas of the HR Department for the Compa...
Date Posted: 09/29/2026 Recommended
-
Professional Recruiter
Severna Park, MD
Job Title: Professional Recruiter Location: Severna Park, MD Type: Full Time Compensation: Base salary plus uncapped commission Work Model: Hybrid – onsite and remote Overview System One, and its subsidiaries including Joulé and Mountain Ltd., are lead...
Date Posted: 08/07/2026 Recommended
-
Commericial Assistant – Lab Instrumentation
Hackettstown, NJ
Job Title: Commercial Assistant Location: Mount Olive, NJ (Onsite) Schedule: Monday–Friday, 8:30 AM–5:00 PM Type: Contract-to-Hire Pay: $21–$23/hour Overview Work directly with the CEO in a highly visible role supporting global customers, distributors,...
Date Posted: 07/30/2026 Recommended
⚠️ Protecting Job Seekers from Identity Scams
At System One, your privacy and security are important to us. As job-related scams continue to target job seekers, we want to help you recognize and avoid common recruitment fraud. Identity theft scams often involve individuals, also known as "scammers," posing as recruiters or employers to obtain sensitive personal information, such as Social Security numbers, bank account details, or copies of driver’s licenses, with the goal of stealing identities, accessing financial accounts, or creating fraudulent accounts in a victim’s name.