Global Complaint QA Specialist

Ewing, New Jersey

Apply Apply with LinkedIn
Save

Type: Contract

Experience: 0

Category: Scientific & Clinical

Contractor Work Model: Remote

Brand: Joulé

Job ID: 376336

Date Posted: 07/06/2026

Shortcut: http://jobs.systemone.com/9gmbE1


Job Title: Global Complaint QA Specialist
Location: Ewing, New Jersey
Type: Contract
Compensation: $35-$40/hr
Work Model: Remote

Overview

Responsibilities

  • Coordinate complaint follow-ups with vigilance and global contact center partners to ensure all available information is obtained from complainants.
  • Perform weekly complaint/event data reconciliation activities to mitigate the risk of reportable events not being reviewed in accordance with regulatory timelines.
  • Responsible for submitting medical device near-incident reports to the applicable health authorities in accordance with regulatory timelines.
  • Ensure documentation of reportability decisions is accurately noted within the complaint file.
  • Perform assigned data quality tasks to ensure data integrity of complaint and vigilance files.
  • Report key metrics from the global vigilance process to Vigilance and QA Team leadership to measure and control process performance.
  • Support Vigilance team leadership with project or ad-hoc activities as required.
Requirements
  • Bachelor’s degree from an accredited institution (Science, Bio-medical preferred)
  • 5+ years of experience with complaint handling processes preferred
  • Ability to complete daily/monthly tasks to ensure timely delivery of outputs
  • Ability to follow SOPs, WIs, or decision trees
  • Ability to deliver required regulatory outputs in a prioritized manner
  • Ability to balance multiple priorities to meet complaint handling system requirements

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M-3
#LI-HM
Ref: #558-Scientific

  • R&D Skin Care Manager

    Cranbury, New Jersey

    Job Title: R&D Skin Care Manager Location: Cranbury, New Jersey Type: Direct Hire Compensation: $92,000 - $120,000 Contractor Work Model: Onsite – onsite Hours: 8:30 AM - 4:30 PM / 9 AM - 5 PM (some flex) M-F Overview A fantastic opportunity to join a ...

    Date Posted: 06/25/2026 Recommended

  • Associate Director, Medical Writing - Publications

    Raritan, New Jersey

    Job Title: Associate Director, Medical Writing - Publications Work Model: Remote Hours: 40.0 Compensation: $160,000 - $170,000 Type: Salaried Responsibilities Provide expert writing and editing support to ensure timely production of high-quality docume...

    Date Posted: 06/25/2026 Recommended

  • Cost Accountant

    Ewing, New Jersey

    Job Title: Cost Accountant Location: Ewing, New Jersey Type: Contract Compensation: $25 - $32 hourly Work Model: Hybrid – Tuesday, Wednesday, and Thursday onsite Hours: Mon - Fri, 8:30am - 4:30pm (37.5 hours weekly) Overview: Seeking a detail-oriented ...

    Date Posted: 06/23/2026 Recommended

  • Contracts Specialist

    Plainsboro, New Jersey

    Job Title: Contracts Specialist Location: Remote Type: Contract Compensation: $95,000.00 annual Hours: 40.0 Responsibilities Review clinical trial protocols and develop investigator-specific budgets and site contracts for North American Clinical Operat...

    Date Posted: 06/15/2026 Recommended

  • Social Media Specialist

    Ewing, New Jersey

    Job Title: Social Media Specialist Location: Ewing, New Jersey Type: Contract Compensation: $35 - $40 per hour Work Model: Hybrid preferred (remote considered) Hours: Monday - Friday 8:30am - 4:30pm (37.5 hours weekly) Overview Contract Social Media Sp...

    Date Posted: 06/24/2026 Recommended

  • Social Media Specialist

    Ewing, New Jersey

    Job Title: Social Media Specialist Location: Ewing, New Jersey Type: Contract Compensation: $35 - $40 per hour Work Model: Hybrid preferred (remote considered) Hours: Monday - Friday 8:30am - 4:30pm (37.5 hours weekly) Overview Responsibilities Creatio...

    Date Posted: 07/06/2026 Recommended

  • QA Product Manager (Sterile Products)

    Florham Park, New Jersey

    Job Title: QA Product Manager (Sterile Products) Location: Florham Park, New Jersey Type: Contract Compensation: $45-$59 per hour dependent on years of experience and education. Contractor Work Model: Hybrid – onsite and remote Hours: 40.0 hours per we...

    Date Posted: 06/16/2026 Recommended

  • Social Media Content Specialist

    Ewing, New Jersey

    Job Title: Social Media Content Specialist Location: Ewing, New Jersey Type: Contract Compensation: $33 - $35 per hour Work Model: Hybrid preferred (remote considered) Hours: Monday - Friday 8:30am - 4:30pm (37.5 hours weekly) Overview Support social m...

    Date Posted: 06/24/2026 Recommended

  • Brand Manager

    Neptune, New Jersey

    Job Title: Brand Manager Location: Neptune, New Jersey (Onsite) Type: Direct Hire Compensation: $75,000-$90,000 Responsibilities: Lead the development and commercialization of new products and line extensions for the Dog & Cat BU portfolio, driving inc...

    Date Posted: 06/23/2026 Recommended

  • Material Handler

    Butler, New Jersey

    Job Title: Material Handler Location: Butler, New Jersey Type: Contract To Hire Compensation: $19/Hour Contractor Work Model: Onsite Hours: 7a-3:30p, M-F MATERIAL HANDLER Summary The Material Handler will support daily production operations unload bar ...

    Date Posted: 05/21/2026 Recommended

  • Medical Device Marketing Manager

    Jersey City, New Jersey

    Job Title: Marketing Manager Location: Hoboken, NJ area Type: Full-Time Onsite Compensation: $100,000 – $110,000 Responsibilities Develop and execute strategic marketing plans and product positioning initiatives Support product launches and lifecycle m...

    Date Posted: 05/08/2026 Recommended

  • Hair Care Scientist

    Cranbury, New Jersey

    Job Title: Hair Care Scientist Location: Cranbury, New Jersey Type: Direct Hire Compensation: $70-80k Contractor Work Model: Onsite – onsite Hours: 8:30 AM- 4:30 PM M-F Responsibilities Develop, optimize, and validate innovative hair care formulations ...

    Date Posted: 06/18/2026 Recommended

  • Packaging Mechanic

    Monmouth Junction, New Jersey

    Job Title: Packaging Mechanic I Location: Monmouth Junction, NJ Hours / Schedule: 2nd Shift | Mon–Thurs, 3:00 PM – 1:00 AM Type: Temp - Perm Compensation: up to $40 per hour (pending experience) Overview The Packaging Mechanic I supports the Packaging ...

    Date Posted: 06/09/2026 Recommended

  • Fulfillment Coordinator

    Riverdale, New Jersey

    Job Title: Fulfillment Coordinator Location: Riverdale, New Jersey Type: Contract To Hire Compensation: $20.00 Contractor Work Model: Onsite Hours: 7am-3:30pm Overview This position will start in assembly or material handling and then once perm, the ma...

    Date Posted: 04/14/2026 Recommended

  • Truck Loaders

    Lakewood, New Jersey

    Job Title: Truck Loaders Location: Lakewood, New Jersey Type: Contract Compensation: $17.00 hourly Hours: 7 am to 3:30 pm Truck Loader Responsibilities: Load trucks efficiently and safely according to daily schedule and company standards. Assist in org...

    Date Posted: 06/08/2026 Recommended

  • Washroom Tech

    Monmouth Junction, New Jersey

    Job Title: Washroom Tech Location: Monmouth Junction, New Jersey Type: Direct Hire Compensation: $21/hour + 2.50/hr shift differential Hours: Shift/Schedule: M-F 10 PM - 6 AM Responsibilities Support and assist the Manufacturing and Operations teams in...

    Date Posted: 06/24/2026 Recommended

  • 2nd Shift Production

    Lakewood, New Jersey

    Job Title: 2nd Shift Production Compensation: $17.00 hourly Hours: Monday-Friday | 2:30 pm till 11:00 pm 2nd Shift Production Responsibilities: Operate and monitor production equipment during the 2nd shift period to ensure efficiency and quality standa...

    Date Posted: 06/17/2026 Recommended

  • Packaging Operator

    Lakewood, New Jersey

    Job Title: Packaging Operator Location: Lakewood, New Jersey Type: Contract To Hire Compensation: $22.50/hr Contractor Work Model: Onsite – onsite Hours: 3:00 pm to 11:30 pm Packaging Operator Responsibilities: Operate manual or semiautomatic systems p...

    Date Posted: 04/21/2026 Recommended

  • Inventory Coordinator (Tool Room)

    Butler, New Jersey

    Job Title: Inventory Coordinator (Tool Room) Location: Butler, NJ Type: Contract To Hire Compensation: $17.75 - $22.00/hour (based on experience) Contractor Work Model: Onsite Schedule: Monday through Friday (7AM to 330PM) Responsibilities: Prepare set...

    Date Posted: 06/03/2026 Recommended

  • Assembler

    Riverdale, New Jersey

    Job Title: Assembler Location: Riverdale, New Jersey Type: Contract To Hire Compensation: $17.00 - $20.25 hourly Contractor Work Model: Onsite – onsite Hours: 2nd Shift (4PM to 12:30AM) Responsibilities Assemble and test new and developing product line...

    Date Posted: 04/22/2026 Recommended

  • Network Engineer - Palo Alto NGFW SME (Migration & Infrastructure)

    Princeton, New Jersey

    Job Title: Network Engineer - Palo Alto NGFW SME (Migration & Infrastructure) Location: Princeton, NJ Type: Contract -Hybrid(onsite and remote) Responsibilities Lead the migration to PA-7500 chassis (HA clustering) managed via Panorama (M-700). Perform...

    Date Posted: 05/31/2026 Recommended

  • Bookkeeper / Accounts Receivable Associate

    Neptune, New Jersey

    Job Title: Bookkeeper / Accounts Receivable Associate Location: Neptune, New Jersey Type: Contract-To-Permanent Compensation: $25.00-$30.00 / hr. Contractor Work Model: Onsite Hours: 8:00 AM-5:00 PM | Monday-Friday Position Summary: We are seeking a de...

    Date Posted: 06/18/2026 Recommended

  • Bilingual Laborer

    Freehold, New Jersey

    Job Title: Bilingual Laborer Location: Farmingdale, NJ Type: Contract To Hire Compensation: $17.00 - $19.00 Contractor Work Model: Onsite – onsite Hours: Monday-Thursday | 5 am - 3:30 pm Bilingual Laborer Responsibilities: Perform manufacturing tasks i...

    Date Posted: 06/17/2026 Recommended

  • Laboratory Technician

    Princeton, New Jersey

    Job Title: Laboratory Technician Location: Princeton, New Jersey Type: Contract Work Model: Onsite – onsite Compensation: $20.00 Overview Responsibilities Prepare laundry product formulations (detergents) Measure pH, specific gravity, and viscosity Per...

    Date Posted: 06/18/2026 Recommended

  • HR - Onboarding and Compliance Associate

    Edison, New Jersey

    Job Title: HR - Onboarding and Compliance Associate Location: Edison, New Jersey Compensation: $22-$24.00 per hour Work Model: Onsite 8am to 5pm Permanent Full Time with Benefits Responsibilities Fully responsible for the onboarding of new contract emp...

    Date Posted: 06/30/2026 Recommended

  • Buyer

    Butler, New Jersey

    Job Title: Buyer/Purchasing Assistant Location: Butler, NJ Type: Contract to Hire Compensation: $26/hour Contractor Work Model: Onsite Hours: Standard Business Hours BUYER/PURCHASING ASSISTANT Summary: The Purchasing Assistant is primarily responsible ...

    Date Posted: 07/01/2026 Recommended

  • Medical Aesthetics Graphic Designer

    Jersey City, New Jersey

    Job Title: Public Relations / Graphic Design Specialist Location: Jersey City, NJ (Onsite) Direct Hire | Full-Time | Hours: Monday–Friday, 9:00 AM–5:00 PM (Onsite) Pay: $65,000–$70,000 base salary + benefits Overview This is a hands-on, highly visible ...

    Date Posted: 06/09/2026 Recommended

  • Internal Auditor I

    Ewing, New Jersey

    Job Title: Internal Auditor I Location: Ewing, New Jersey Type: Contract Compensation: $30.00 - $35.00 Responsibilities Perform and assist others in documenting and evaluating business processes, risks and controls Assist in planning and testing of com...

    Date Posted: 06/30/2026 Recommended

  • Sales Manager East Coast - Specialty Chemicals

    Bloomfield, New Jersey

    Job Title: Sales Manager - East Coast - Specialty Chemicals Location: Greater Montclair / Bloomfield, New Jersey area Hours / Schedule: 8:30 a.m. – 5:00 p.m., Monday through Friday - Remote Compensation: $100,000 – $130,000 annually + Generous Auto All...

    Date Posted: 06/03/2026 Recommended

  • Compliance Administrative Assistant

    Barnegat, New Jersey

    Job Title: Compliance Administrative Assistant Location: Barnegat, New Jersey Type: Contract To Permanent Opportunity Compensation: $20.00-$23.00 / hr. depending on experience within property management Contractor Work Model: Onsite Hours: 8:00 AM-4:30...

    Date Posted: 06/23/2026 Recommended