IT Asset Administrator
6 month+ Contract
On-Site, Baltimore, MD
Hourly Rate: $30/hr. Range W2

Description
System One IT has a contract opening for an IT Asset Administrator to monitor asset data integrity and accuracy of IT assets within the asset management database, assist with inbound/outbound IT equipment transfers, and document/improve asset lifecycle processes.

Other responsibilities include ensuring stockrooms are maintained with proper stock levels, collaborating with other Divisions to ensure compliance with asset management best practices, policies, and regulations.

This role requires on-site presence 5 days per week.

Responsibilities Include:

• Maintain accurate inventory records for all IT assets in Service Now’s asset
• management database (AMDB) and con?guration management database (CMDB).
• Stockroom management, including receiving purchase orders, deploying hardware, organizing all IT equipment/supplies, ordering additional products, and updating inventory levels.
• Ful?ll various ticket requests related to IT disposals, audits, and IT equipment deliveries, using Service Now’s ticketing system following standard procedures and work?ows.
• Reporting, auditing, and correcting discrepancies within the AMDB and CMDB as
• needed.
• Analyze results from information service performance log ?les and other indicators,
• and makes recommendations for improvements.
• Assist with management of IT vending machines, including restocking, managing product models, systems administration, and vendor support as needed.
• Assisting with internal and external audits to ensure compliance with relevant contracts and organizational goals.
• Securely disposing of all end-of-life hardware in alignment with industry best practices and compliant with government contracts.
• Perform other tasks and duties as assigned.

• Bachelor's or Master's degree preferred
• 3+ years of applicable experience or an equivalent combination of education and experience

• Strong experience or familiarity with IT inventory management practices.
• Familiarity with asset management and ticketing systems (e.g., ServiceNow or similar tools)
• Understanding basic hardware components, including storage devices (HDDs, SSDs) and general familiarity with IT hardware.
• ITIL, or CompTIA A+ certi?cations are desirable.
• Attention to detail with strong organizational, communication, and customer skills
• Problem-solving skills and the ability to work proactively
• Ability to follow standard processes and procedures.
• Microsoft Excel spreadsheet experience is a plus.
• Ability to manage and ful?ll ticket requests promptly using a ticketing system.
• Ability to lift 40 lbs.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #856-Baltimore-S1