Technical Support Analyst (Flex/Split Shift)
Salisbury, MD
Experience: 0
Category: Information Technology
Contractor Work Model: Remote
Brand: System One
Job ID: 348877
Date Posted: 04/09/2026
Shortcut: http://jobs.systemone.com/cwQUG2
Job Title: Technical Support Analyst (Flexible/Split Shift)
Location: Remote
Employment Type: Long-Term Contract (12+ Months)
Schedule: Rotating/Flex Shifts (4:00 PM – 1:00 AM OR 10:30 PM – 7:30 AM)
Role Overview
We are looking for a tech-savvy, adaptable Technical Support Analyst to join our team during a major system overhaul and transition to SAP. This is a critical "bridge" role designed to provide Level 1 support to our 24/7 manufacturing plants and corporate associates.
This position is ideal for someone who thrives in an autonomous environment and has the flexibility to rotate between second and third-shift hours to ensure continuous support coverage.
Primary Responsibilities
- Act as the initial point of contact for users reporting system errors or technical issues via phone and tickets.
- Provide "Level 1" troubleshooting for current systems while learning and supporting our move to a modern SAP environment.
- Resolve routine technical tasks following established work steps to ensure Senior Analysts can focus on high-level project work.
- Ensure seamless hand-offs between shifts, providing "comfort and confidence" to end-users during a significant period of change.
Qualifications
- Previous experience in IT support, help desk, or a technical troubleshooting role.
- Ability to absorb new system workflows rapidly during the ramp-up phase.
- Proven ability to work independently during off-hours with minimal direct supervision.
- Strong interpersonal skills; we are a close-knit team that values cultural fit and professional reliability.
Schedule & Availability
- Training: Must be available to work First Shift (8:00 AM – 5:00 PM) for the first 4–6 weeks for onboarding and training.
- Once trained, you will move to a flexible schedule. You must be able to work either:
- 4:00 PM – 12:00 AM
- 10:30 PM – 7:30 AM
- On-Call & Holidays: Participate in a relaxed on-call rotation (approx. every 5 weeks) and a willingness to work one holiday per year.
System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
#M-
#LI-
Ref: #706-IT York
-
Checker/Loader
San Antonio, Texas
Job Title: Checker/Loader Location: San Antonio, TX – San Antonio Distribution Center Type: Contract Compensation: $18.00/hr Contractor Work Model: Onsite Hours: 2nd Shift – Sunday (11:00 AM – 7:30 PM), Tuesday (1:00 PM – 9:30 PM), Thursday (11:00 AM –...
Date Posted: 04/09/2026 Recommended
-
Maintenance Mechanic
Geneva, NY
Job Title: Maintenance Mechanic Location: Geneva, NY Compensation: Up to $41.50 per hour Contractor Work Model: Onsite – onsite Hours: 12-hour rotating Continental (2-2-3 / Panama Schedule) shift hours: 6:00 AM – 6:00 PM / 6:00 PM – 6:00 AM (rotating) ...
Date Posted: 03/30/2026 Recommended
-
Construction Manager (Transmission & Substation)
Berlin, Connecticut
Construction Manager (Transmission & Substation) Berlin, CT 06037 System One is seeking Construction Manager (Transmission & Substation) to provide field-based constructability and feasibility insight during the development of transmission and substati...
Date Posted: 04/09/2026 Recommended
-
I/O Technician
Oklahoma City, Oklahoma
I/O Technician *** THIS POSITION IS BASED IN CLAUDE, TX 79019 *** System One is seeking I/O Technicians to be responsible for the installation, commissioning and testing of the control systems used in the data center. This includes monitoring and contr...
Date Posted: 03/04/2026 Recommended
-
I/O Technician
Houston, Texas
I/O Technician *** THIS POSITION IS BASED IN CLAUDE, TX 79019 *** System One is seeking I/O Technicians to be responsible for the installation, commissioning and testing of the control systems used in the data center. This includes monitoring and contr...
Date Posted: 03/04/2026 Recommended
-
I/O Technician
Austin, Texas
I/O Technician *** THIS POSITION IS BASED IN CLAUDE, TX 79019 *** System One is seeking I/O Technicians to be responsible for the installation, commissioning and testing of the control systems used in the data center. This includes monitoring and contr...
Date Posted: 03/04/2026 Recommended
-
I/O Technician
San Antonio, Texas
I/O Technician *** THIS POSITION IS BASED IN CLAUDE, TX 79019 *** System One is seeking I/O Technicians to be responsible for the installation, commissioning and testing of the control systems used in the data center. This includes monitoring and contr...
Date Posted: 03/04/2026 Recommended
-
I/O Technician
Dallas, Texas
I/O Technician *** THIS POSITION IS BASED IN CLAUDE, TX 79019 *** System One is seeking I/O Technicians to be responsible for the installation, commissioning and testing of the control systems used in the data center. This includes monitoring and contr...
Date Posted: 03/04/2026 Recommended
-
Bakery Clerk
Howell , New Jersey
Job Title: Bakery Clerk Location: Howell, New Jersey Type: Contract-to-permanent Compensation: $16.00 hourly Contractor Work Model: Onsite Hours: 8:30 AM-5:00 PM Monday-Thursday & 9:00 AM-3:00 PM on Fridays Position Summary: The Bakery Clerk is respons...
Date Posted: 03/23/2026 Recommended
-
Maintenance Technician
Athens, GA
Job Title: Maintenance Technician Location: Athens, GA Type: 12 month contract Compensation: $30-35/hour depending on qualifications Contractor Work Model: Onsite Hours: Monday–Friday, 4:00 PM – 12:30 AM Overview This role supports facility operations ...
Date Posted: 04/08/2026 Recommended
-
Machine Operator
Glenshaw, Pennsylvania
Job Title: Machine Operator Location: Glenshaw, PA Type: Direct Hire Compensation: $18-20/hr Contractor Work Model: On site Machine Operator – 1st & 2nd Shift 1st Shift: 6:00 AM – 2:30 PM 2nd Shift: 2:30 PM – 10:30 PM (+$2/hr shift differential) Object...
Date Posted: 03/12/2026 Recommended
-
Food Safety Technician
Lakewood, NJ
Food Safety Technician Location: Lakewood, NJ Type: Contract-to-permanent Compensation: $20.00 - $23.00 hourly (depending on experience) Hours: 8:00 AM-4:30 PM Monday - Thursday, & Friday 8:00 AM-1:30 PM Food Quality Control Specialist Job Duties: Insp...
Date Posted: 03/26/2026 Recommended
-
Graphic Designer II
Orangeburg, New York
Job Title: Graphic Designer II Location: Orangeburg, NY, (Onsite – 5 days per week) Employment Type: Contract (6 months potential for direct hire) Pay: Up to $40/hour depending upon experience Schedule: Standard hours: 8:00 AM – 5:00 PM (After training...
Date Posted: 04/02/2026 Recommended
-
Controls Specialist - Data Center
San Antonio, Texas
Controls Specialist (Data Center) *** THIS POSITION IS BASED IN COLORADO CITY, TX 79512*** System One is seeking Controls Specialists in Colorado City, TX to be responsible for troubleshooting, diagnosing, and supporting PLC-based control systems withi...
Date Posted: 03/04/2026 Recommended
-
Controls Specialist - Data Center
Oklahoma City, Oklahoma
Controls Specialist (Data Center) *** THIS POSITION IS BASED IN COLORADO CITY, TX 79512*** System One is seeking Controls Specialists in Colorado City, TX to be responsible for troubleshooting, diagnosing, and supporting PLC-based control systems withi...
Date Posted: 03/04/2026 Recommended
-
Controls Specialist - Data Center
Houston, Texas
Controls Specialist (Data Center) *** THIS POSITION IS BASED IN COLORADO CITY, TX 79512*** System One is seeking Controls Specialists in Colorado City, TX to be responsible for troubleshooting, diagnosing, and supporting PLC-based control systems withi...
Date Posted: 03/04/2026 Recommended
-
Controls Specialist - Data Center
Dallas, Texas
Controls Specialist (Data Center) *** THIS POSITION IS BASED IN COLORADO CITY, TX 79512*** System One is seeking Controls Specialists in Colorado City, TX to be responsible for troubleshooting, diagnosing, and supporting PLC-based control systems withi...
Date Posted: 03/04/2026 Recommended
-
Controls Specialist - Data Center
Austin, Texas
Controls Specialist (Data Center) *** THIS POSITION IS BASED IN COLORADO CITY, TX 79512*** System One is seeking Controls Specialists in Colorado City, TX to be responsible for troubleshooting, diagnosing, and supporting PLC-based control systems withi...
Date Posted: 03/04/2026 Recommended
-
Overnight Material Handler
St. Louis, MO
Job Title: Overnight Material Handler Location: St. Louis, MO 63102 Type: Contract-to-possible-hire (2 openings) Compensation: $22.00/hour + 10% shift differential ($24.20 total) NOTE Schedule: Wednesday night – Friday night, 6:00 PM – 6:30 AM (3, 12-h...
Date Posted: 03/31/2026 Recommended
-
Engineering Electronics Technician - 100% Travel
Dallas, Texas
Engineering Electronics Technician 100% Travel System One is seeking traveling Engineering Electronics Technicians to support telecommunications and FAA site infrastructure projects throughout Texas and surrounding states. Primary responsibilities incl...
Date Posted: 04/07/2026 Recommended
-
Receptionist
Beach Haven, New Jersey
Job Title: Receptionist Location: Beach Haven, New Jersey Type: Temporary Compensation: $18.50/hour Contractor Work Model: Onsite Hours: 8:00 AM to 4:30 PM | May 6, May 7, & May 8 Receptionist Job Responsibilities: Greet and meet customers professional...
Date Posted: 04/10/2026 Recommended
-
Packaging Technician
Wilson, NC
Job Title: Packaging Technician Location: Wilson, NC Type: Contract Compensation: $25 hourly Contractor Work Model: Onsite Hours: 6:00 AM – 4:30 PM (Monday – Thursday)10.5-hour per day, 4-day work week (Monday–Thursday), totaling 40 hours per week, wit...
Date Posted: 04/01/2026 Recommended
-
Quality Assurance Compliance Specialist
Bethlehem, Pennsylvania
Job Title: Quality Assurance Compliance Specialist Location: Bethlehem, Pennsylvania Hours: 2nd shift (approx. 3:00 PM – 11:30 PM; some flexibility) Type: Direct Hire Compensation: $70000 - $75000 annually Position Overview: Our client is seeking a Qua...
Date Posted: 02/20/2026 Recommended
-
Construction Laborer
Lakewood, NJ
Job Title: Construction Laborer Location: Lakewood, NJ Type: Contract To Hire Compensation: $17.00/hour Contractor Work Model: Onsite Hours: 2nd shift: Monday - Friday, 3:30 PM - 12:00 AM Responsibilities • Bring materials, boards, lumber, etc. from lu...
Date Posted: 04/06/2026 Recommended
-
Forklift Operator
Bridgeton, New Jersey
Job Title: Forklift Operator Location: Bridgeton, New Jersey Compensation: $23 - $25 hourly Hours: 8:00 am till 4:30 pm Forklift Operator Responsibilities: Operate forklifts to load and unload trucks, trailers, and containers Move materials safely thro...
Date Posted: 04/03/2026 Recommended
-
Packaging Mechanic I
Monmouth Junction, New Jersey
Job Title: Packaging Mechanic I Location: Monmouth Junction, NJ Hours / Schedule: 2nd Shift | Mon–Thurs, 3:00 PM – 1:00 AM Type: Temp - Perm Compensation: up to $40 per hour (pending experience) Overview The Packaging Mechanic I supports the Packaging ...
Date Posted: 03/09/2026 Recommended
-
Packaging Mechanic I
Monmouth Junction, New Jersey
Job Title: Packaging Mechanic I Location: Monmouth Junction, NJ Hours / Schedule: 2nd Shift | Mon–Thurs, 3:00 PM – 1:00 AM Type: Temp - Perm Compensation: up to $40 per hour (pending experience) Overview The Packaging Mechanic I supports the Packaging ...
Date Posted: 04/06/2026 Recommended
-
Manufacturing Associate
Novato, CA
Job Title: Manufacturing Associate Location: Novato, CA Hours/Schedule: Alternating Saturdays, Sunday–Tuesday, 6:00 PM – 7:00 AM Compensation: $25-28/hr depending on qualifications Type: 6 month contract Overview The Manufacturing Associate supports co...
Date Posted: 03/17/2026 Recommended
-
QC Technician
Lyndhurst, NJ
Job Title: QC Technician Location: Lyndhurst, NJ Hours / Schedule: Monday - Friday, 8:00 am - 4:30 pm, Onsite Type: Contract Compensation: $26 - $28 hourly Responsibilities Evaluate company products, raw materials, and intermediates for conformance to ...
Date Posted: 04/02/2026 Recommended
-
Lead Estimator - General Contractor
New York, NY
Lead Estimator - General Contractor Type: Direct Hire Industry: Residential reconstruction / upgrades (high-rises) Compensation: $120,000 - $145,000 annually Contractor Work Model: Onsite Hours: Monday - Friday, 8:00 AM - 5:00 PM Scope of Projects: up ...
Date Posted: 03/17/2026 Recommended