Business Support Coordinator
Orlando, FL


Type: 12-month contract
Contractor Work Model: Onsite Monday – Friday
Hours: 40.0

Responsibilities

• Support field personnel with inventory management and auditing processes related to technology, office supplies, and other assets within the Field Service Building.
• Manage audits to ensure technology received from outages, including MiFi, iPad, and cases, are in working order and up to date with the latest iOS before outage season.
• Maintain proper charge levels for iPads and collaborate with team members to document and track serialized inventory accurately.
• Manage inventory levels and master sheets for CORE cases, ancillary items, MiFis, Starlinks, tech boxes, clothing, hard hats, and general office supplies in the Field Service building.
• Prepare technology audits before or after outage seasons; locate lost or missing items; order replacements; categorize items; and update master sheets.
• Coordinate with vendors and upper management to revamp the webstore owned by Outage Services, including vendor negotiations and ensuring webstore accuracy.
• Assist with outage documentation, uploading data, forecasting inventory, and supporting webstore survey reports.
• Provide support to the Outage Support team by scanning outage documentation, uploading external drive data, and creating final reports using Excel and macros.
• Establish and maintain min/max inventory levels for office supplies, utilize technology for reporting, and participate in departmental initiatives.
• Support onboarding and training of new hire field personnel regarding technology, document control, and organizational procedures.
• Participate in training, adhere to safety policies, and support continuous process improvement efforts.
• Perform other duties as required, including overnight travel less than 10%.

• Associate degree from an accredited institution with at least two (2) years of related experience and/or training is preferred; an equivalent combination of education and experience will be considered.
• Ability to perform inventory management, auditing, and documentation tasks accurately.
• Strong organizational skills and attention to detail.
• Excellent communication and vendor negotiation skills.
• Proficiency with Excel, macros, and data reporting tools.
• Ability to work effectively in a team environment and support process improvement initiatives.
• Willingness to occasionally travel overnight (<10%).
• Must be able to support onsite work environment and maintain inventory and technology assets efficiently.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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