Job Title: HR Coordinator
Location: Bluffton, IN, United States
Type: Contract

Responsibilities

• Support HR Services functions including talent acquisition administration, responding to customer inquiries, advising on HR policies, and executing transactions.
• Assist with daily attendance tracking, FMLA administration reports, and onboarding/orientation support, including preparing documentation and conducting presentation.
• Manage insurance enrollment/billing administration, employee support requests, and act as backup for front desk/phone support.
• Respond promptly to employee calls, emails, and mail using SAP CRM and SuccessFactors, providing guidance on HR-related topics and benefits.
• Administer global HR transactions in SAP HR and SuccessFactors, including address changes, new hires, reimbursements, and employment verification.
• Maintain and create process documentation, HR guides, and knowledge articles tailored to regional HR processes and communicate updates through the employee website.

Requirements

• Microsoft Office experience required
• Knowledge of HRIS systems, SAP HR and SAP CRM; SuccessFactors preferred
• Fluent in spoken and written English; Haitian Creole or Spanish a plus
• Strong communication, presentation, and training skills
• Team player with ability to promote a professional work environment
• Excellent organizational skills to manage multiple projects independently
• Problem-solving skills and excellent customer service abilities
• Ability to coach/train employees on processes and procedures
• Flexibility to work day shifts, with some evenings or early mornings to support a 24/7 Plant

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.


System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #706-IT York