Retention Specialist
Plainsboro, New Jersey
Experience: 0
Category: Scientific & Clinical
Contractor Work Model: Hybrid
Brand: System One
Compensation Range: 110000.00 - 120000.00 Per Year
Job ID: 381292
Date Posted: 09/30/2026
Shortcut: http://jobs.systemone.com/y7SX5u
Job Title: Retention Specialist
Location: Plainsboro, New Jersey- Hybrid – onsite and remote
Hours: 40.0 hours/week
Compensation: $110,000 - $120,000
Type: Salaried Bench, FTE embedded contract model, 12 months renewable
Responsibilities
- Ensures implementation of best possible retention in key clinical trials in US/CA
- The retention team works in close collaboration with Medical Directors and pro-actively drives collaboration to obtain/share trial specifics issues relating to quality, site performance and metrics
- Delivers all relevant services/tasks in support of the retention planning and quality delivery of clinical trials
- Responsible for individual patient surveillance and follow-up regarding exposure in clinical trials
- Independently connects with and supports site staff in retention on specific patient cases
- Attends and participates in trial team meetings, investigator and monitor meetings, including but not limited to creating presentations and training site staff
Requirements
- Bachelor’s degree in science related discipline required.
- Graduate/professional healthcare degree (Registered Nurse (RN), Nurse Practitioner (NP), Physician’s assistant (PA), Doctor of Pharmacy (PharmD), etc.) preferred.
- A minimum of 5 years of direct or related experience within a CRO or pharmaceutical experience required
- A minimum of 4 years of clinical trial experience within a pharmaceutical, biotechnology, CRO, and/or healthcare setting required; some experience in cardiometabolic area preferred
- Demonstrated understanding of medical terminology and ICH-GCP principles and the application of those principles to trial planning and conduct of clinical trials
- Demonstrated computer skills (MS Office, MS Project, MS PowerPoint)
System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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