Job Title: Systems Engineer
Location: Broken Arrow, Oklahoma
Type: Contingency
Compensation: $88,025.00 - $140,855.00
Contractor Work Model: Onsite
Hours: 40.0

Responsibilities

• Manage all aspects of the installation, configuration, and ongoing maintenance of ERP software applications.
• Complete help desk tickets, support users, and document customer interactions with high accuracy.
• Support hardware and network issues related to ERP access for users.
• Build, install, configure, and maintain ERP application servers.
• Maintain network connectivity to ERP servers for users and vendors.
• Set up and maintain virus protection, applying patches and updates to ERP servers.
• Manage received hardware assets, coordinate equipment replacement, and repairs with vendors.
• Participate in meetings regarding ERP vendor system implementation and user training sessions.
• Collaborate with team members to resolve IT issues and monitor backup and disaster recovery processes.
• Create and maintain documentation on systems and processes.
• Work on-call on a rotating schedule, including some holidays.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in Computer Science, Information Systems Technology, or a related field, with a minimum of three (3) years of related experience, or seven (7) years of relevant IT experience.
• Possession of or ability to obtain a valid Oklahoma Class D Driver’s license.
• Knowledge of ERP systems, application support, integrations, workflows, and maintenance.
• Experience with disaster recovery solutions.
• Knowledge of deployment processes, environment management, including development, testing, and production.
• Understanding of REST APIs, authentication, and system integrations.
• Skills in installing, configuring, and maintaining technology systems.
• Troubleshooting ERP system errors, analyzing root causes, and implementing solutions.
• Administrative skills for SQL Server databases, including performance tuning, backups, and security.
• Proficiency in writing and optimizing T-SQL queries, stored procedures, views, and functions.
• Ability to develop and maintain reports using SSRS.
• Experience with Microsoft Power Platform tools including Power BI, Power Automate, and Power Apps.
• PowerShell scripting and automation skills.
• Strong oral and written communication skills.
• Ability to train and guide application system users.
• Ability to operate small office and technical computer equipment.
• Capable of repairing, developing, or installing complex hardware, software, or management systems.

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.


System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.


Ref: #208-Rowland Tulsa