Program Manager – Role Summary

The Program Manager leads cross-functional initiatives within heat exchanger manufacturing operations. This role oversees complex customer programs from initial concept through final delivery, ensuring alignment with strategic goals, budgets, and timelines.

Responsibilities & Duties

• Plans, oversees, and manages a portfolio of manufacturing programs.
• Provides leadership and technical guidance to support the development and launch of new manufacturing initiatives.
• Establishes controls and operating policies that monitor and improve manufacturing processes and capabilities to drive overall program success.
• Develops and promotes standardized methods for project estimating, procurement, reporting, and other project-related processes.
• Analyzes and monitors manufacturing and production data to track program status and ensure time, cost, and quality targets meet customer expectations.
• Researches and promotes technological advancements and manufacturing methodologies to improve program results and capabilities.
• Builds and maintains strong customer relationships.
• Manages subordinate staff in their daily responsibilities and performance.
• Ensures that project and department milestones and goals are met while adhering to approved budgets.
• Establishes and maintains policies and controls to enhance manufacturing processes, capabilities, and overall program vision.
• Demonstrates strong communication, leadership, and critical-thinking skills.

Other Responsibilities

• Ensures that quality standards and operational excellence are incorporated into every product produced.
• Adheres to all company policies and procedures, including but not limited to the Code of Ethics, Business Conduct, Vision and Values, and Operational Framework.

Requirements (Knowledge, Skills & Abilities)

• Proficiency in project management tools such as MS Project, Smartsheet, and ERP systems.
• PMP or similar certification preferred.
• Experience with data center sites.
• Strong understanding of manufacturing processes, supply chain operations, and quality systems.