Job Title: Housing Specialist
Location: White Plains, NY

Type: Direct Hire
Compensation: $21-$24/Hour
Contractor Work Model: Onsite
Hours: 8:30am-5pm, Mon-Fri

Job Summary

Join a mission-driven team dedicated to empowering families and strengthening communities through affordable housing initiatives. This role involves administering key functions of the Housing Choice Voucher (HCV) Program, including re-certifications, admissions, and compliance with HUD regulations. This position plays a vital part in supporting housing stability for economically and socially disadvantaged individuals and families.

Key Responsibilities

• Complete annual and interim re-certifications, new admissions, transfers, port-ins/port-outs, special program referrals, terminations, and rent adjustments for HCV Program participants.

• Notify participants and property owners of changes and outcomes related to interim re-certifications.

• Collect and verify documentation (e.g., income and household data) to assess continued eligibility.

• Schedule and conduct participant re-certification appointments and interviews.

• Track and monitor participant relocations, lease terminations, and other housing transitions.

• Maintain accurate and up-to-date records in applicable databases.

• Conduct participant briefings to explain HUD regulations and administrative procedures.

• Prepare and submit timely weekly and program-related reports.

Qualifications

• Bachelor’s degree or at least three (3) years of relevant experience working with economically and socially disadvantaged individuals and families.

• High attention to detail and strong accuracy.

• Proficient in basic math and calculations.

• Excellent organizational and time management skills.

• Outstanding customer service and interpersonal communication.

• Proficiency with Microsoft Office (Outlook, Word, Excel).

• Ability to work effectively in a remote environment as needed.

• Flexibility and adaptability in a dynamic work environment.

• Proven ability to meet productivity goals while maintaining accuracy.

• Strong critical thinking and problem-solving skills.

• Bilingual candidates strongly preferred.

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.